Hello support,
issue of payment added but invoice still due. i have checked the payment report and it is recoded as a payment transaction but on my invoice still appears as due.
also the purchase order that i have paid but no record of payment and on purchase invoice still due also.
- PVAnswered
here are the attachments for your reference
- PVAnswered
Hello
- MSAnswered
Hello,
I am sorry for the late reply.
What are the images from? If you have modified the item code then please test with the default files or test this on live demo. If you have issue there then please let me know the steps to reproduce the issue.
Thank you
- PVAnswered
Mian Saleem Hello support,
I did not modify item code. I just show different invoice. let me do like this to explain you better.
- story is like this: last week when we made POS sale we did not add payment directly because we wait for customer a bit if they want to add another item or not, after customer make payment we add but payment doesn’t appears even on the payment report. and on invoice still show due. so we add again it becomes double. (see screenshot 1-3 )
- MSAnswered
That’s strange! I tried to add sale from pos, then I added payment from pos sales list, and the sale was updated.
- PVAnswered
Mian Saleem strange for me too, because this happens only last week but after 12 Feb 2024 all okay, and also during 12 Feb 2024 most of the transactions are also okay.
- MSAnswered
That might be due to some error or server issue. Did you check the error logs?
- PVAnswered
Mian Saleem i checked but i don’t really understand the log, it is very long log.
- MSAnswered
You can clear the log and monitor if this happens again 😛
- PVAnswered
Mian Saleem and i see something never check, I give all permission to a group user but those users cannot see the product details tab. like my screenshot.
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