Question: Issue Of Payment Added But Invoice Still Due

Issue Of Payment Added But Invoice Still Due

Hello support, issue of payment added but invoice still due. i have checked the payment report and it is recoded as a payment transaction but on my invoice still appears as due. also

PV

Prom Vongchann

Asked

Hello support,

issue of payment added but invoice still due. i have checked the payment report and it is recoded as a payment transaction but on my invoice still appears as due.

also the purchase order that i have paid but no record of payment and on purchase invoice still due also.

  • PV

    Prom Vongchann

    Answered

    Hello

  • MS

    Mian Saleem

    Answered

    Hello,

    I am sorry for the late reply.

    What are the images from? If you have modified the item code then please test with the default files or test this on live demo. If you have issue there then please let me know the steps to reproduce the issue.

    Thank you

  • PV

    Prom Vongchann

    Answered

    Mian Saleem strange for me too, because this happens only last week but after 12 Feb 2024 all okay, and also during 12 Feb 2024 most of the transactions are also okay.

  • MS

    Mian Saleem

    Answered

    That might be due to some error or server issue. Did you check the error logs?

  • PV

    Prom Vongchann

    Answered

    Mian Saleem i checked but i don’t really understand the log, it is very long log.

  • MS

    Mian Saleem

    Answered

    You can clear the log and monitor if this happens again 😛

  • PV

    Prom Vongchann

    Answered

    Mian Saleem Hello Mian Saleem,

    could you help me ? any feedback on this ?

    Mian Saleem and i see something never check, I give all permission to a group user but those users cannot see the product details tab. like my screenshot.

  • MS

    Mian Saleem

    Answered

    Hello,

    The product details page only shows the tabs to the owner and admins. They have fixed permissions.

    If you need to allow others then you can modify the themes/default/admin/views/products/view.php as you need.

    Thank you

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