Question: Is Not Accepting To Make Returns At The Pos

Is Not Accepting To Make Returns At The Pos

when I try to return it, the system saves it as if it were a normal sale... and when I go, the sales list doesn't appear either

E

Elvis

Asked

when I try to return it, the system saves it as if it were a normal sale… and when I go, the sales list doesn’t appear either

  • MS

    Mian Saleem

    Answered

    Hello,

    Please let me know, how are you adding the return.

    There are 2 return options.

    1. from list sale to attached directly to the sale. This will lock the sale for any further editing.
    2. from returns menu, this will be separate record and nothing to do with sales.

    Thank you

  • E

    Elvis

    Answered

    hello, I’m doing the return from POS when I want to record a new SALE it has the RETURN menu (when I WRITE a note) …

    The two options you informed me are correct!!!

    I’m talking about the POS sales option

  • MS

    Mian Saleem

    Answered

    Hello,

    There is no such option to add return from POS 😦 Can you please take screenshot.

    Thank you

  • E

    Elvis

    Answered

    http://prnt.sc/1u1i84i

    the screen of the Returns from POS after write a Note

  • MS

    Mian Saleem

    Answered

    Hello,

    I have told you there is no option to return from POS. POS only adds new sale.

    Thank you

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