Hello,

If you are installing on subdomain, please make sure you have set correct path to your tsms/public folder.

Apache will forward the traffic to this folder. For other, you need to set the root path. You should install with proper domain. You can let me know the domain/server details in private reply so I can check for you.

Thank you

Hello,

if you are accessing it as http://localhost/tsms/ and it’s not working then you will need to add virtual host to make it work with local platforms OR install it on live server.

Thank you

I have done that now I am facing this issue in installation config step. when I proceed 1st it says “there is no active transaction” after that when I click on next button again it says “SQL: unable to create tables, SQLSTATE[42S01]: Base table or view already exists: 1050 Table ‘accounts’ already exists”. SS is in attachment. I have also tried to drop already created tables and proceed but it again showed this error “there is no active transaction”.

Hello,

Please check your database. It need to be new/empty database without any tables.

Thank you

As i already said first the database is empty I make sure that but when i click on next button it shows this error “SQL: unable to create table, there is no active transaction” after that without doing anything when i again click next button it show this error “SQL: unable to create tables, SQLSTATE[42S01]: Base table or view already exists: 1050 Table ‘accounts’ already exists”. both error SS in attachment

Hello,

Let me check the installer again. I shall update the download file by evening.

Just a though, is pdo_mysql extension enabled?

Hello,

Can you please download the file now and try again?

Thank you

yes I want this refund also as it is unable to install here

I have issued refund. Thank you

same issue, i face, what i do now?