I have configured Apache and pointed webroot to “/path-to-location/tsms/public”. When I access it from browser: mydomain.com/installer the installer runs but on “Installation progress” step, it shows the same Error! Installer is …
Apache logs show 404 error:
- - [24/Jan/2021:08:01:54 +0000] "GET /installer/ HTTP/1.1" 404 397 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0"
Screenshot is also attached for reference.
- MSAnswered
Hello,
Please make you have upload the
.htaccessfile to public folder. You can check it in your download file to compare with server. If you are on linux/unix then dot files are hidden by default.Thank you
- WAnswered
Hi,
Thank you for you response, I have checked .htaccess file as well. Please see the attached screenshot. Not sure why this error appears.
Regards Waqas
- MSAnswered
Hello,
If the root path is set correctly there shouldn’t be 404 error. Please share the server details in private reply so that I can check.
You can add private reply by enabling
PRIVATE for Staff onlyat top right of the reply section.Thank you
- MSAnswered
Hello,
Please update your php to 7.4 and try to access the installer again.
Thank you
- WAnswered
Hi,
Really appreciate your prompt response. I enabled php 7.4 and it was showing the same while checking: php -v PHP 7.4.14 (cli) (built: Jan 12 2021 13:59:46) ( NTS ) Copyright © The PHP Group Zend Engine v3.4.0, Copyright © Zend Technologies with Zend OPcache v7.4.14, Copyright ©, by Zend Technologies
but somehow it was picking up php 7.3. I have removed php 7.3 as it was not needed for now. The error has gone now and installer has proceeded.
Thank you very much.
Regards Waqas
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