Application installed, but receiving a 500 Server error =
Error = 2023-08-05 13:00:10 Error 73.118.24.62 500 GET /public/tsms HTTP/1.0 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 7.36 K Apache SSL/TLS access
I am able to edit the index page to verify the url gets to the index page code. Please help
- MSAnswered
Hello,
Please check the logs in
storage/logs/folder and let me know the error details.Please share the URL in private reply. If you want us to check, you can share the server details too.
Thank you
- JJAnswered
Log file attached URL = ashlarshop.xyz ( yes on purpose)
Attachments - MSAnswered
Hello,
Have you installed the item? I can see database connection errors in your log file. Please check
.envfile and make sure that the database config is correct.Thank you
- JJAnswered
.ENV file shows “installed” the database is configured properly, phpMyAdmin shows several tables were created in the install process so the install program had the correct credentials to access the DB.
I really need to get this working for us. How much is the fee for you to sort out the issues? What sort of access do you need on the server and how quickly can we get this done. We are a small business and we can not afford a lot of money for bloated programs that really don’t help us out. We tried your demo, and decided this program would work for our needs, but we need this days and weeks ago.
- MSAnswered
Hello,
Please let me know the server details in private reply. I will help you check.
Thank you
- JJAnswered
Great Thank You. Here is the Plesk Login information
User [email protected] PW sppt*192837
- MSAnswered
Hello,
I am trying to access the link but it’s not loading. Can you please check?
Thank you
- Login to Reply