Question: Installation item id and purchase item not match

Installation item id and purchase item not match

I receive this message, Failed: Your installation item id and purchase item id doesn't match. Please contact [email protected] (Error Code 101). I bought my item this day and it tells m

MA

Mr Aug

Asked
I receive this message, Failed: Your installation item id and purchase item id doesn't match. Please contact [email protected] (Error Code 101).

I bought my item this day and it tells me that it is wrong.

My username and the purchase item id is are correct but not work.
  • MS

    Mian Saleem

    Answered
    Hello,

    Please double check that you using the correct purchase code by download the latest file and license again.

    Thank you
  • MA

    Mr Aug

    Answered
    Hello,

    I have using the latest file that Code Canyon provide in my purchase. Not Working.
  • MA

    Mr Aug

    Answered
    I buy this https://codecanyon.net/item/stock-manager-advance-with-point-of-sale-module/5403161
  • MA

    Mr Aug

    Answered
    To make sure I have downloaded from the site 5 times and uninstalled all the files and loaded everything again 5 times and it doesn't work,
  • MA

    Mr Aug

    Answered
    I cant find anything information to help me to solve this in the Frequently Asked Questions on the STOCK MANAGER ADVANCE DOCUMENTATION.
  • MA

    Mr Aug

    Answered
    I only find this information in Google. But you mention about a help folder of your download file. I seach for it in my downloaded folder and anything call "help"- I will copy paste the conversation 4 years ago.
    connectedlv
    connectedlv PURCHASED

    over 4 years ago Flag
    Hi, I can’t install script, I have error: Your installation item id and purchase item id doesn’t match. Please contact [email protected] (Error Code 101). I was wrote correct username and purchase code!

    2 other replies
    Tecdiary
    Tecdiary AUTHOR

    over 4 years ago Flag
    Your email will be replied soon. Thank you

    connectedlv
    connectedlv PURCHASED

    over 4 years ago Flag
    I waiting answer, I need use software but i can’t instell it!!!

    Tecdiary
    Tecdiary AUTHOR

    over 4 years ago Flag
    Hello, I have replied the email. You can request installation for $10 the details are in help folder of your download file. Thank you
  • MA

    Mr Aug

    Answered
  • MA

    Mr Aug

    Answered
    I find this information too https://tecdiary.net/support/question/error-code-101
  • MA

    Mr Aug

    Answered
    Not work. :( i hope you help Saleem
  • MS

    Mian Saleem

    Answered
    Hello,

    I am sure that purchase code you are trying to install with isn't belong to item or you have upload the wrong item. Otherwise you shouldn't get this error.

    I can understand the frustration but doing everything from start could help. Please let me know your purchase code and server details in private reply so that I can check it for you.

    Thank you
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