Question: Installation Failure

Installation Failure

I keep getting the following error after entering the database and admin details and clicking next. This page isn’t working

L

Lucky

Asked

I keep getting the following error after entering the database and admin details and clicking next.

This page isn’t working

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check the server error logs and let me know error details so that I can suggest.

    The redirect error could be due to SSL too so please make sure that you have installed/enabled/configured SSL correctly.

    Thank you

  • L

    Lucky

    Answered

    SSL is installed, and I can’t access server logs; I am using a shared host.

  • L

    Lucky

    Answered

    I got server logs from host below;

    As per the apache logs, this is what we see:

    [Thu Jun 19 20:10:39.388988 2025] [core:error] [pid 2731589:tid 2731637] [client 77.246.55.235:44992] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary.

    It appears to be an issue within the index.php scripts causing internal redirects that needs to be reviewed further through a developer.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please let me know what version are you trying to installed. If you can let me know the server access details in private reply, I can help you check.

    You can add private reply by checking the Private at the top right of reply section.

    Thank you

  • L

    Lucky

    Answered

    I am trying to install Stock Manager Advance with All Modules v4.0.0-beta.0

    I do not see the option to make this private so I can share cPanel credentials. Attached is the screenshot of what I am seeing.

  • L

    Lucky

    Answered

    Hi, can someone kindly assist? I need the application up and running.

  • MS

    Mian Saleem

    Answered

    Hello,

    Your database password has ‘#’ that was causing the db connection error. I have updated the .env file. Your site is showing. Please check.

    Thank you

  • L

    Lucky

    Answered

    Thank you issue resolved.

  • Login to Reply