I can’t login or reset password. I cleared cache but am now stuck in a step loop. I looked in the db and see my user information. I see the APP. And ChatGPT says to tell you the following. LOL (sorry long day).
App installed at clients.w4hagency.com
.env file includes APP_KEY and APP_INSTALLED=true
Database is connected and has a valid admin user in users table
Cache, config, and route cache cleared successfully via Artisan
Still being redirected to /setup even after setup is complete
Tried creating storage/installed file manually — no effect
Cannot access /login directly; redirects back to /setup
- MSAnswered
Hello,
Please check the latest log file in the
storage/logs/folder. If you are not sure, you can provide server details in the private reply so that I can help you check.Thank you
- BVAnswered
I did look at the logs. I see the application encryption key.
text/x-log laravel-2025-05-20.log ( ASCII text, with very long lines ) [2025-05-20 19:33:45] production.ERROR: No application encryption key has been specified. {“exception”:"[object] (Illuminate\Encryption\MissingAppKeyException(code: 0): No application encryption key has been specified. at /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php:83) [stacktrace] #0 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Support/helpers.php(399): Illuminate\Encryption\EncryptionServiceProvider->Illuminate\Encryption\{closure}(NULL) #1 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php(81): tap(NULL, Object(Closure)) #2 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php(64): Illuminate\Encryption\EncryptionServiceProvider->key(Array) #3 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php(32): Illuminate\Encryption\EncryptionServiceProvider->parseKey(Array) #4 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(952): Illuminate\Encryption\EncryptionServiceProvider->Illuminate\Encryption\{closure}(Object(Illuminate\Foundation\Application), Array) #5 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(832): Illuminate\Container\Container->build(Object(Closure)) #6 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1078): Illuminate\Container\Container->resolve(‘encrypter’, Array, true) #7 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(763): Illuminate\Foundation\Application->resolve(‘encrypter’, Array) #8 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1058): Illuminate\Container\Container->make(‘encrypter’, Array) #9 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(1133): Illuminate\Foundation\Application->make(‘encrypter’) #10 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(1043): Illuminate\Container\Container->resolveClass(Object(ReflectionParameter)) #11 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(994): Illuminate\Container\Container->resolveDependencies(Array) #12 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(832): Illuminate\Container\Container->build(‘App\\Http\\Middle…’) #13 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1078): Illuminate\Container\Container->resolve(‘App\\Http\\Middle…’, Array, true) #14 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(763): Illuminate\Foundation\Application->resolve(‘App\\Http\\Middle…’, Array) #15 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1058): Illuminate\Container\Container->make(‘App\\Http\\Middle…’, Array) #16 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(198): Illuminate\Foundation\Application->make(‘App\\Http\\Middle…’) #17 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #18 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\Pipeline\Pipeline->then(Object(Closure)) #19 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\Routing\Router->runRouteWithinStack(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request)) #20 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\Routing\Router->runRoute(Object(Illuminate\Http\Request), Object(Illuminate\Routing\Route)) #21 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request)) #22 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(201): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request)) #23 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}(Object(Illuminate\Http\Request)) #24 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #25 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure)) #26 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle(Object(Illuminate\Http\Request), Object(Closure)) #27 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #28 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure)) #29 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Foundation\Http\Middleware\TrimStrings->handle(Object(Illuminate\Http\Request), Object(Closure)) #30 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #31 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Http\Middleware\ValidatePostSize->handle(Object(Illuminate\Http\Request), Object(Closure)) #32 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #33 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle(Object(Illuminate\Http\Request), Object(Closure)) #34 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #35 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Http\Middleware\HandleCors->handle(Object(Illuminate\Http\Request), Object(Closure)) #36 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #37 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\Http\Middleware\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure)) #38 /home/w4hagency/clients.w4hagency.com/app/Http/Middleware/Language.php(22): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #39 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\Http\Middleware\Language->handle(Object(Illuminate\Http\Request), Object(Closure)) #40 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request)) #41 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Pipeline\Pipeline->then(Object(Closure)) #42 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request)) #43 /home/w4hagency/clients.w4hagency.com/public/index.php(51): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request)) #44 {main} “} [2025-05-20 19:33:45] production.ERROR: No application encryption key has been specified. {“exception”:”[object] (Illuminate\Encryption\MissingAppKeyException(code: 0): No application encryption key has been specified. at /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php:83) [stacktrace] #0 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Support/helpers.php(399): Illuminate\Encryption\EncryptionServiceProvider->Illuminate\Encryption\{closure}(NULL) #1 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php(81): tap(NULL, Object(Closure)) #2 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php(64): Illuminate\Encryption\EncryptionServiceProvider->key(Array) #3 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Encryption/EncryptionServiceProvider.php(32): Illuminate\Encryption\EncryptionServiceProvider->parseKey(Array) #4 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(952): Illuminate\Encryption\EncryptionServiceProvider->Illuminate\Encryption\{closure}(Object(Illuminate\Foundation\Application), Array) #5 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(832): Illuminate\Container\Container->build(Object(Closure)) #6 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1078): Illuminate\Container\Container->resolve(‘encrypter’, Array, true) #7 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(763): Illuminate\Foundation\Application->resolve(‘encrypter’, Array) #8 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1058): Illuminate\Container\Container->make(‘encrypter’, Array) #9 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(1133): Illuminate\Foundation\Application->make(‘encrypter’) #10 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(1043): Illuminate\Container\Container->resolveClass(Object(ReflectionParameter)) #11 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(994): Illuminate\Container\Container->resolveDependencies(Array) #12 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(832): Illuminate\Container\Container->build(‘App\\Http\\Middle…’) #13 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1078): Illuminate\Container\Container->resolve(‘App\\Http\\Middle…’, Array, true) #14 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Container/Container.php(763): Illuminate\Foundation\Application->resolve(‘App\\Http\\Middle…’, Array) #15 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1058): Illuminate\Container\Container->make(‘App\\Http\\Middle…’, Array) #16 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(258): Illuminate\Foundation\Application->make(‘App\\Http\\Middle…’) #17 /home/w4hagency/clients.w4hagency.com/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(216): Illuminate\Foundation\Http\Kernel->terminateMiddleware(Object(Illuminate\Http\Request), Object(Illuminate\Http\RedirectResponse)) #18 /home/w4hagency/clients.w4hagency.com/public/index.php(55): Illuminate\Foundation\Http\Kernel->terminate(Object(Illuminate\Http\Request), Object(Illuminate\Http\RedirectResponse)) #19 {main} "}
- BVAnswered
https://w4hagency.com/cpanel w4hagency fGUL*nWxn22f
Folder is subdomain /clients.w4hagency.com
- MSAnswered
Hello,
I have tried to check. I changed the database name and user and updated them in the env file but the system still trying to connect to database with previous details. I am not sure why this behaviour. I suspect config cache but I am unable to run the command as no terminal and I can’t login using ssh to run any Laravel command.
If you check with your host if they can enable terminal access.
Thank you
- BVAnswered
Never mind. Missed the update
- BVAnswered
All is fixed. My server guy is off for his middle child’s graduation. And informed me Monday was a holiday. Soooo back to ChatGPT and after a lot of work… I’m in. Issue. Mixed SSL issues. Then hash was incorrect. But I’m happily in. Appreciate your help. Your response helped get my prompting started better. Deleting the cache file in /bootstrap/cache took care of the caching issue, too.
- MSAnswered
I am glad to know and thank you for updating
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