Question: Install error during the configuration

Install error during the configuration

Good Morning, during the installation i got an error "No database received from install server, please check with developer". I'm check the mysql version and php version and all is good. I'

CR

Carmine Ruberto

Asked

Good Morning, during the installation i got an error “No database received from install server, please check with developer”.

I’m check the mysql version and php version and all is good. I’m sure that db credentials are right.

Do you have any idea?

  • MS

    Mian Saleem

    Answered

    Yes, database engine is updated. But your site showing 404 forbidden access. It was fine before the updates, please check with host why are you getting 403 on https://lomacpanel.thebrainbets.com/

  • CR

    Carmine Ruberto

    Answered

    Good…now you can go to the subdomain but i got the same error: https://lomacpanel.thebrainbets.com/

    Database: thebrai6_lomacpanel Username: thebrai6_lomac Pass: FEUR.mHcp6a.

    Thanks for help me.

  • MS

    Mian Saleem

    Answered

    The database was not empty. I have created the new db thebrai6_sbmdb and used it to install the item.

    Link: https://lomacpanel.thebrainbets.com/

    User: super

    Pass: 123456

  • CR

    Carmine Ruberto

    Answered

    I don’t know why when i try to my self to install it i got the same error. Can you explain me how to install without installer? Maybe is better.

  • MS

    Mian Saleem

    Answered

    Carmine Ruberto Hello,

    I installed it with installer. If you need to install manually, you will need to update .env from .env.example file and then run migrations and add user. I won’t recommend manual install. What is the issue with installer? Can you take screenshot?

  • CR

    Carmine Ruberto

    Answered

    Same error of first time. I created the db and unsers. And then start the installer.

  • MS

    Mian Saleem

    Answered

    Please share the installer url so that I can have look.

  • CR

    Carmine Ruberto

    Answered
  • MS

    Mian Saleem

    Answered

    Hello,

    Installer looks fine. Do your database already have any data? You need empty db to install the item. Please check again.

    Please take the full screenshot of the error page too.

    Thank you

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