Question: Import Does Not Recognize Accented Characters

Import Does Not Recognize Accented Characters

Hi, here in Europe, we have accented characters, and when I import list of products/customers/suppliers, the import is not ok and those special characters are replaced by something else, how

DH

Dominique HUGO

Asked

Hi, here in Europe, we have accented characters, and when I import list of products/customers/suppliers, the import is not ok and those special characters are replaced by something else, how can I fix that ?

thanks, Domi.

  • MS

    Mian Saleem

    Answered

    Hello,

    It will be fine as long as your file is encoded in utf-8 and saved without BOM.

    I am not sure but if you want me to check, you can attached the csv file.

    Thank you

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