PV
Asked
Hello support team,
I got an error about an item, I did not check all the items but I just see this one.
the problem is : on the product list I saw that I have 6 items in all warehouse, but when I view product details I see only 3 ( total of 1 items each warehouse ).
please see screenshot I attached.
Thank you
I got an error about an item, I did not check all the items but I just see this one.
the problem is : on the product list I saw that I have 6 items in all warehouse, but when I view product details I see only 3 ( total of 1 items each warehouse ).
please see screenshot I attached.
Thank you
- EGAnsweredTry syncing the product manually, and see if that fixes the issue.
- PVAnswered**[Enyinnaya Gift](/u/giftedhands4real)** I never run that function but I will read the manual and feedback to you again.
thank you - EGAnswered**[Prom Vongchann](/u/prom.vongchann)** Go to the product list page, check the checkbox of the affected product(s), the click on **Action menu** -> **Sync Quantity**.
See attached screenshot.Attachments - PVAnsweredI did already and I saw that the numbers are correct.
May I know detail what is Sync Quantity really do? What does this feature mean?
thank you - MSAnsweredHello,
SMA track quantity with `purchase items` and this option corrects the symbolic representation `sma_products & sma_warehouses_products` tables quantity column to real from quantity_balance column of `sma_purchase_items` table.
If you have delete any warehouse or variant then the quantity of those still being consider in total number but as the warehouse/variant id deleted that won't being shown on the details page.
Thank you - PVAnsweredthank you
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