Why don’t I get help???!

Hello,

I didn’t understand the issue.

Have you installed the item? If not yet then you can add /install to your url to access installer and perform installation as mentioned din the documentation.pdf

If you have already installed and unable to access it, please share the installation url so that I can try to access it here.

We don’t work in Saturdays & Sundays. Yesterday it was public holiday here that’s why you didn’t get reply. Please provide the details so that I can suggest.

Thank you

Yes, I installed it, but after completing the installation, I could not access my URL The url (almerabistore.shop) Please help. Thank you for your cooperation

Hello,

I get 500 internal server error. Please check your server error logs and let me know the error details to that I can suggest.

Thank you

This is the last login:ERROR - 2024-05-17 21:29:49 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user ‘u573296680_a3’@'127.0.0.1 ’ (using password: YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211 ERROR - 2024-05-17 21:29:49 --> Unable to connect to the database ERROR - 2024-05-17 21:29:49 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user ‘u573296680_a3’@‘127.0.0.1’ (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211 ERROR - 2024-05-17 21:29:49 --> Severity: Warning --> session_start(): Failed to initialize storage module: user (path: /opt/alt/php74/var/lib/php/session) /home/u573296680/domains/almerabistore.shop/public_html/system/libraries/Session/Session.php 137 ERROR - 2024-05-17 21:29:50 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user ‘u573296680_a3’@‘127.0.0.1’ (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211 ERROR - 2024-05-17 21:29:50 --> Unable to connect to the database ERROR - 2024-05-17 21:29:50 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user ‘u573296680_a3’@‘127.0.0.1’ (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211 ERROR - 2024-05-17 21:29:50 --> Severity: Warning --> session_start(): Failed to initialize storage module: user (path: /opt/alt/php74/var/lib/php/session) /home/u573296680/domains/almerabistore.shop/public_html/system/libraries/Session/Session.php 137 ERROR - 2024-05-17 21:29:51 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user ‘u573296680_a3’@‘127.0.0.1’ (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211 ERROR - 2024-05-17 21:29:51 --> Unable to connect to the database ERROR - 2024-05-17 21:29:51 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user ‘u573296680_a3’@‘127.0.0.1’ (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211 ERROR - 2024-05-17 21:29:51 --> Severity: Warning --> session_start(): Failed to initialize storage module: user (path: /opt/alt/php74/var/lib/php/session) /home/u573296680/domains/almerabistore.shop/public_html/system/libraries/Session/Session.php 137

Hello,

As you can see the error Access denied for user Please make sure that user has the full privileges on the database and that the config in app/config/database.php is correct.

Thank you

Dear Sir, I downloaded the project and installed it on the hosting as in the attached file. When installing, I wrote the name of the database, the password, and the host, and everything worked. When I finished the installation and went to the link, the message I sent to you appears… So, are there other files in which I must write data? The database and website link are not public_html<app<config and database file

Thank you…the problem has been solved

Mohammed Now website files are deployed in cloud server. 404 error shows Can you help me to fix it