M
Asked
Hello.. I purchased the sales program but did not benefit from it, as I installed the entire project on Hostinger hosting, but unfortunately when I type the site’s URL, a page appears to me saying: We were unable to obtain the page, knowing that I wrote the URL for my site in the config files. ..I hope you would kindly solve the problem
- MAnsweredWhy don't I get help???!
- MSAnsweredHello,
I didn't understand the issue.
Have you installed the item? If not yet then you can add `/install` to your url to access installer and perform installation as mentioned din the documentation.pdf
If you have already installed and unable to access it, please share the installation url so that I can try to access it here.
We don't work in Saturdays & Sundays. Yesterday it was public holiday here that's why you didn't get reply. Please provide the details so that I can suggest.
Thank you - MAnsweredYes, I installed it, but after completing the installation, I could not access my URL
The url (almerabistore.shop) Please help. Thank you for your cooperation - MSAnsweredHello,
I get 500 internal server error. Please check your server error logs and let me know the error details to that I can suggest.
Thank you - MAnsweredThis is the last login:ERROR - 2024-05-17 21:29:49 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user 'u573296680_a3'@'127.0.0.1 ' (using password: YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211
ERROR - 2024-05-17 21:29:49 --> Unable to connect to the database
ERROR - 2024-05-17 21:29:49 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user 'u573296680_a3'@'127.0.0.1' (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211
ERROR - 2024-05-17 21:29:49 --> Severity: Warning --> session_start(): Failed to initialize storage module: user (path: /opt/alt/php74/var/lib/php/session) /home/u573296680/domains/almerabistore.shop/public_html/system/libraries/Session/Session.php 137
ERROR - 2024-05-17 21:29:50 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user 'u573296680_a3'@'127.0.0.1' (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211
ERROR - 2024-05-17 21:29:50 --> Unable to connect to the database
ERROR - 2024-05-17 21:29:50 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user 'u573296680_a3'@'127.0.0.1' (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211
ERROR - 2024-05-17 21:29:50 --> Severity: Warning --> session_start(): Failed to initialize storage module: user (path: /opt/alt/php74/var/lib/php/session) /home/u573296680/domains/almerabistore.shop/public_html/system/libraries/Session/Session.php 137
ERROR - 2024-05-17 21:29:51 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user 'u573296680_a3'@'127.0.0.1' (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211
ERROR - 2024-05-17 21:29:51 --> Unable to connect to the database
ERROR - 2024-05-17 21:29:51 --> Severity: Warning --> mysqli::real_connect(): (HY000/1045): Access denied for user 'u573296680_a3'@'127.0.0.1' (using password : YES) /home/u573296680/domains/almerabistore.shop/public_html/system/database/drivers/mysqli/mysqli_driver.php 211
ERROR - 2024-05-17 21:29:51 --> Severity: Warning --> session_start(): Failed to initialize storage module: user (path: /opt/alt/php74/var/lib/php/session) /home/u573296680/domains/almerabistore.shop/public_html/system/libraries/Session/Session.php 137 - MSAnsweredHello,
As you can see the error `Access denied for user` Please make sure that user has the full privileges on the database and that the config in `app/config/database.php` is correct.
Thank you - MAnsweredDear Sir, I downloaded the project and installed it on the hosting as in the attached file. When installing, I wrote the name of the database, the password, and the host, and everything worked. When I finished the installation and went to the link, the message I sent to you appears... So, are there other files in which I must write data? The database and website link are not
public_html<app<config and database file - MSAnsweredHello,
No, only database config file `app/config/database.php` contains the database connection settings.
Does your password has any special character like `'` or `"` please try to use the alpha numeric password.
Thank you - MAnsweredThank you..the problem has been solved
- SAnswered**[Mohammed](/u/alamalmaerefah)** Now website files are deployed in cloud server. 404 error shows
Can you help me to fix it - Login to Reply