Question: I Changed My Server And Domain

I Changed My Server And Domain

I have uploaded my files and database to the new server and domain. but the problem is, when I log in it doesn't bring me to the admin page of the new server. I have changed the based_url i

PV

Prom Vongchann

Asked
I have uploaded my files and database to the new server and domain.
but the problem is, when I log in it doesn't bring me to the admin page of the new server.

I have changed the based_url in app/config.php already but it doesn't work.

on the guide manual also mention about app/database.php but I cannot find where I can update my based_url there.

please help me.
  • MS

    Mian Saleem

    Answered
    Hello,

    If you have changed the `base_url` in `app/config/config.php` then site should load the base url. Are you sure the domain is pointing to the server correctly?

    The database config file is `app/config/database.php`

    Thank you
  • PV

    Prom Vongchann

    Answered
    databased is the same, i already configure and it works on the shop page but i cannot log in. I am sure I use the correct username and password but it doesn't log in.

    I still have the system in my old hosting I can still log in but on the new hosting I cannot log in.
  • PV

    Prom Vongchann

    Answered
    I think the database configure is correct, but the problem is the login (as you can see in my attached file).

    is it because i put it on sub domain? and my main domain is HTTPS? and sub domain no HTTPs? is that also the problem?

    I tried to look for all the suggestions but seems not match my problem.

    please help.
  • MS

    Mian Saleem

    Answered
    Hello,

    If you using it with subdomain with no ssl/https, your base_url should be http:// not https://

    Yes, SSL can cause the login issues.

    Thank you
  • PV

    Prom Vongchann

    Answered
    I am sure my based url is http://yesstore.psatmey.com/ no https at all but I don't understand why when I put my log in credential it nothing happen.
  • PV

    Prom Vongchann

    Answered
    here is my configuration.
  • MS

    Mian Saleem

    Answered
    Hello,

    Might be some DNS or NS issue, please check with you host as they can guide you. You can check the dns [https://www.whatsmydns.net/](https://www.whatsmydns.net/)

    Thank you
  • PV

    Prom Vongchann

    Answered
    OK let me ask them.
    but on the website that you send for check DNS, I did not see my country, Cambodia.

    so also cannot really tell that because of those records are not available for Cambodia or not.

    anyway I will check with them and feedback here.
  • PV

    Prom Vongchann

    Answered
    Cool after they check and now it works fine.

    thank you
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