Question: I Cannot Enable Product Expiry And Variants

I Cannot Enable Product Expiry And Variants

Hello support, I don't know what's wrong, now I updated to a version 3.4.41 I have a problem when I want to enable product Variants because on previous version this option is already enable

PV

Prom Vongchann

Asked
Hello support,

I don't know what's wrong, now I updated to a version 3.4.41 I have a problem when I want to enable product Variants because on previous version this option is already enabled, but the products when I check it doesn't show variants so I check in setting it was disabled, so I try to change to Enable but it doesn't change.

also for product expiry when I change to enable also doesn't work. I haven't try to change other setting yet but I need those two options to be enabled so I can work on my inventory.

thank you for your support.
  • MS

    Mian Saleem

    Answered
    **[Prom Vongchann](/u/prom.vongchann)** Hello,

    You must select your database before running the query.

    Thank you
  • PV

    Prom Vongchann

    Answered
    **[Mian Saleem](/u/saleem)** the query that you guys gave me I already run, and I got the result as on the log file I sent in the previous message.
    so next I will go to --> enable these --> sqlite3 and fsockopen on my php configuration on my hosting or what ?

    Thank you in advance
  • MS

    Mian Saleem

    Answered
    Hello,

    Please make sure that you have update the mail setting correctly. If yes, you can check with your server admin as it might be server config issue.

    Thank you
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