Question: How To Update From Previous Version

How To Update From Previous Version

Hi how can i update version 3.4.38 to 3.4.40 without losing data. is need to full install or any way to update from previous version ? Thanks for your kind support

RR

Rashaduzamman Rian

Asked
Hi how can i update version 3.4.38 to 3.4.40 without losing data. is need to full install or any way to update from previous version ?


Thanks for your kind support
  • MS

    Mian Saleem

    Answered
    Hello,

    Please download the file again and follow update instructions from documentation.pdf

    If you don't understand any step, let me know. I will try to explain.

    Thank you
  • MM

    Mauricio Mena

    Answered
    hello,
    after update 3.4.40 load time of all pages is slow, it take until5-6 seconds, before update it was faster
  • MS

    Mian Saleem

    Answered
    Hello,

    There shouldn't be such issue. Is it on live server? Is all the pages are slow?
  • MM

    Mauricio Mena

    Answered
    Server is ok, every single page have that problem, the loader takes a long to change each other
  • MS

    Mian Saleem

    Answered
    **[Mauricio Mena](/u/morriesmena)** Hello,

    Please ask new question with details. I will need to ask server details to have look. You only can add private reply to your own questions.

    Thank you
  • AS

    Alam Khan Bin Shamsul

    Answered
    All the points i got in update section except no 6
    "6. Once all the files have been uploaded, please delete SMA null file from
    yoursmadirectory/"

    I don't get it what does mean null file?

    Thank you
  • MS

    Mian Saleem

    Answered
    **[Alam Khan Bin Shamsul](/u/alamkhan)** If there is no such file, you can ignore this. Install will delete that file automatically but in some case it might need a manual review. If you have any issue after installer, please ask new question with detailed version of the issue. Thank you
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