Question: How Can I Reset My Sequence Number For Ref Number

How Can I Reset My Sequence Number For Ref Number

I want to reset my reference number when it reaches to 1000, where can I modify that? I know that your setting be able to put month and year in front of it but that is not what I want. I

PV

Prom Vongchann

Asked
I want to reset my reference number when it reaches to 1000, where can I modify that?
I know that your setting be able to put month and year in front of it but that is not what I want.

I want to reset my sequence number every 1000, I need
  • PV

    Prom Vongchann

    Answered
    I follow your setting but the result is, it doesn't reset every month.

    (see my attachment to compare your previous reply vs my invoice id now this month)
  • MS

    Mian Saleem

    Answered
    Hello,

    Have you setup the cron job as mention on the settings page? If you didn't set the cron job no auto task will be done as all those will need you to setup cron job.

    Thank you
  • PV

    Prom Vongchann

    Answered
    I created another question about cron job, but I just want to know how can I reset the reference number
  • MS

    Mian Saleem

    Answered
    Hello,

    Did you check the FAQ **How can I set the reference numbers to start from my own number?** in documentation.pdf

    If no, please check and if you have already checked, please let me know what is not clear so that I can explain further.

    Thank you
  • PV

    Prom Vongchann

    Answered
    I read it and it says I have to create cron job, and I also ask another question about cron job to you guys and the answer was to go to my server and run.

    but I want to know what are the command in cron job to run or snippet so I can use to run the following cron job as i attached.
  • MS

    Mian Saleem

    Answered
    I have already tried my best to explain on your other question and have nothing say further. Please check with your server admin on how to setup cron job. Thank you
  • PV

    Prom Vongchann

    Answered
    that's all?
  • MS

    Mian Saleem

    Answered
    Yes, I am not server guy and have very limit knowledge of server and their functions so please check with your server admin or google to research more about cron jobs. Thank you
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