Question: Have Qty In Stock But Cannot Sell

Have Qty In Stock But Cannot Sell

we see that item we experience that, this item we used to purchase and sale many times, but now we cannot sell. we see the notification that this item is out of stock but when we check the

PV

Prom Vongchann

Asked
we see that item we experience that, this item we used to purchase and sale many times, but now we cannot sell.

we see the notification that this item is out of stock but when we check the stock qty in system it have more than 40 pcs.

I don't know what's wrong.
please help ( see attachment )
  • MS

    Mian Saleem

    Answered
    Hello,

    Some others also mentioned such issue. We are still investigating the cause. Can you help us how to replicate this issue?

    Thank you
  • PV

    Prom Vongchann

    Answered
    we just go to POS and scan the code then add payment, but at the end of submit payment it just pops up and says that "item is out of stock", so I have no idea.
  • MS

    Mian Saleem

    Answered
    Hello,

    Let me try to investigate, if I can fine the cause. It might take long as I there is no clear steps accomplished yet.

    Thank you
  • PV

    Prom Vongchann

    Answered
    i see, but actually I have transfered them out from the warehouse Showroom to other warehouse then transfer it back.

    if I don't do that this item will never be able to sell.

    anyway, thank you for your feedback
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