Question: Getting Update Tool Is Locked

Getting Update Tool Is Locked

Update tool is locked due to missing files OR Stock Manager Advance is not installed.

DD

Damana Didier

Asked
Update tool is locked due to missing files OR Stock Manager Advance is not installed.
  • MS

    Mian Saleem

    Answered
    Hello,

    You have SMA with all modules then why are you trying to install POS module?

    Anyway the error means you have missed to upload the some files. So please upload all the files then try again.

    Thank you
  • DD

    Damana Didier

    Answered
    Please I have uploaded all the files you gave to me in your zip file
  • DD

    Damana Didier

    Answered
    I don't get your question "You have SMA with all modules then why are you trying to install POS module?"
    It is my first time to install SMA and it is not working
  • MS

    Mian Saleem

    Answered
    Hello,

    As I see, you are trying to install POS module by accessing `myshop/installpos/` If you want to install the SMA with All modules then you should be access the `myshop/install/`

    **_To install the POS module, there is file named `POS` that I am sure you have missed to upload._**

    Thank you
  • DD

    Damana Didier

    Answered
    Please there is no install folder in your zip file. and how can I get the missing files? Check attachment
  • MS

    Mian Saleem

    Answered
    Hello,

    Let me clear the things again.

    Do you have the SMA installed before installing POS Module? Please refer to item page, POS Module is not complete item but just add-on for Stock Manager Advance (Invoice and Inventory System).

    You have posted the question on wrong item [Stock Manager Advance with All Modules](/products/stock-manager-advance-with-all-modules) and I am quite confused what are you doing?

    The image I see you try to install POS module. Please read the [POS Module page](https://codecanyon.net/item/pos-module-for-stock-manager-advance/4494018) and then come back to support portal and ask question on correct item.

    Thank you
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