Question: Error While Validating Your Purchase Code

Error While Validating Your Purchase Code

unable to install via domainname.com/install/index.php last step shows this error Error while validating your purchase code!

DP

Deep Patel

Asked
unable to install via domainname.com/install/index.php
last step shows this error Error while validating your purchase code!
  • MS

    Mian Saleem

    Answered
    Hello,

    May I know what version are you trying to install?

    V3 required php7.4 or php8.0

    V4, you can install with php 8.2+

    Thank you
  • DP

    Deep Patel

    Answered
    I'm trying to install v3.7.2. I have both php7.4 & 8.3 installed on my server.
  • MS

    Mian Saleem

    Answered
    Hello,

    Please install v3 using php7.4

    Thank you
  • DP

    Deep Patel

    Answered
    I'm trying to Install v4. I have php 8.3 installed on my server. I've uploaded all files in designated directory on my server. When I open subdomain.primarydomain.com/install/ it is giving me HTTP ERROR 500. What could be the issue?
  • MS

    Mian Saleem

    Answered
    Hello,

    Please make sure that you have set the path for subdomain to `public` folder in your uploaded file. You can check the Laravel logs in the `storage/logs/` folder to check the error details. If there is no log or o error then please check with your server admin about your server errors and why your request is not reaching Laravel.

    Thank you
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