Question: Error Making Payment

Error Making Payment

I managed to install the system and configure it, I'm performing some tests but when trying to make a payment an error message appears.

IS

Ilsomberto Sobral

Asked

I managed to install the system and configure it, I’m performing some tests but when trying to make a payment an error message appears.

  • MS

    Mian Saleem

    Answered

    Hello,

    I have no idea what that error is about. Did you change the index_page or any other config that results in change of urls?

    Please share the installation link with admin login details in private reply so that I can have a look.

    Thank you

  • IS

    Ilsomberto Sobral

    Answered

    Hello, I uninstalled the files and reinstalled, everything went back to normal

  • IS

    Ilsomberto Sobral

    Answered

    I noticed that when changing the currency code of my country BRL to (R$) the error reappears

  • MS

    Mian Saleem

    Answered

    Hello,

    There shouldn’t be any issue with currency prefix as it is just for display. Please let me know your installation link with admin account details to check.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    You are talking about online payment? Stripe and PayPal required ISO Currency prefix that should be 3 chars like USD, MYR, INR and BRL. If you want online payment, then please use the standard currency prefix of BRL.

    Thank you

  • Login to Reply