This is the screenshot and what I am getting, I a can’t attach anything here getting error code 520

Mian Saleem TXT

LICENSE CERTIFICATE : Envato Market Item

This document certifies the purchase of: ONE REGULAR LICENSE as defined in the standard terms and conditions on Envato Market.

Licensor’s Author Username: MSTdev

Licensee: Redux

Item Title: Perfex - Powerful Open Source CRM

Item URL: https://codecanyon.net/item/perfex-powerful-open-source-crm/14013737

Item ID: 14013737

Item Purchase Code: 7a1bf250-d0c2-4d83-a078-19a4b0d7ec9e

Purchase Date: 2025-02-24 15:44:14 UTC

For any queries related to this document or license please contact Help Team via https://help.market.envato.com

Envato Pty Ltd (11 119 159 741) PO Box 16122, Melbourne, VIC 8007, Australia ==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

PDF

License Certificate This document certifies the purchase of the following license: REGULAR LICENSE. Details of the license can be accessed from your downloads page. Licensor’s Author Username: T ecdiary Licensee: Redux Item Title: Simple Invoice Manager - Invoicing Made Easy Item URL: https://codecanyon.net/item/simple-invoice-manager-invoicing-made-easy/4259689 Item ID: 4259689 Item Purchase Code: baae2356-a908-41e2-a5ff-b15d1da81444 Purchase Date: 2025-02-18 23:04:01 UTC For any queries related to this document or license please contact Envato Support via https://help.market.envato.com Envato Pty Ltd (11 119 159 741) PO Box 16122, Melbourne, VIC 8007, Australia THIS IS NOT A TAX RECEIPT OR INVOICE

Hello,

The prefex is not our item so I think you mistaken posted it here.

I have checked the SIM Purchase Code baae2356-a908-41e2-a5ff-b15d1da81444 that’s can’t be verified as envato apis are giving error. This has happened before and I raise issue with team but looks like still not solve. The easiest workaround is that you open refund request and then purchase again. This will reset your purchase code and new purchase code should be fine.

Please let me know once you opened the request at https://codecanyon.net/refund_requests/new

Thank you