Question: Error 422 During Installation

Error 422 During Installation

Hi, I have just launched the installation and during the configuration of the database I have the number 422 which is displayed in red I use plesk and mariadb

B

BABYduNET

Asked
Hi,
I have just launched the installation and during the configuration of the database I have the number 422 which is displayed in red
I use plesk and mariadb
  • B

    BABYduNET

    Answered
    screenshot
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  • MS

    Mian Saleem

    Answered
    Hello,

    Please make sure that your domain/subdomain root path is set to `public` folder in the upload files. If it's still the same, let me know the server details in private reply so that I can have a look.

    Thank you
  • B

    BABYduNET

    Answered
    Hi,
    I did not understand, I use plesk, I created a subdomain, how to check that my subdomain is in public?
  • B

    BABYduNET

    Answered
    I modified the root folder of my domain, I deleted the cache, but I have the error 422 Unprocessable Entity
  • MS

    Mian Saleem

    Answered
    Hello,

    Please let me know the install URL and server details in private reply.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    Please check your database. It's not empty. You can only install with empty database.

    Thank you
  • B

    BABYduNET

    Answered
    I just cleared the database but still the same message
    it is always empty if you want to try
  • MS

    Mian Saleem

    Answered
    Hello,

    May I know your database version? TSMS required your database version to support json and it should be MySQL 5.7.8+ or MariaDB 10.2.7+

    Please check the above it that's correct then let me know the server (files & database) access details to check.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    TSMS require json support and your version doesn't support it. Please update your database server to v10.2.7+

    Thank you
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