Question: Electronic scale barcode issue

Electronic scale barcode issue

I have and issue with the barcode printed in digital weighing scale , the SMA reading the whole barcode as item code , but in the scale i configure first 5 digits item code and four code is

RJ

Roy Joseph

Asked

I have and issue with the barcode printed in digital weighing scale , the SMA reading the whole barcode as item code , but in the scale i configure first 5 digits item code and four code is either weight or price (it depends i can configure) but when i read a barcode it reads all the number as item code can anyone help me to configure how the system can set to read a barcode from digital scale i tried to change the Barcode Symbology but still it recognize the whole number as product code and in the POS when i read that barcode the item shows the price i defined and the quantity shows as in numbers

  • MS

    Mian Saleem

    Answered

    Hello,

    You all settings are fine. While scanning on the POS screen you are missing stating 0 ‘210010008204’ the code should be 0210010008204 If you miss the 0 system will count the chars and it will be 12 so it will not parse it as scale barcode but normal product code.

    If the reading is not reading the leading 0 that might cause issue once you have non-zero char there. If all are 0 then settings can be changed.

    Let me know, if you have any question.

    Thank you

  • RJ

    Roy Joseph

    Answered

    can you please correct me what actual i want to do i am bit confusing your above advise really if you can tell what correction i want to make

  • RJ

    Roy Joseph

    Answered

    can you please correct me what actual i want to do i am bit confusing your above advise really if you can tell what correction i want to make to read the bar code correctly and you said reading leading 0 is not reading i don’t know why if you refer my attachment starting 2 flags are there that is the 0 and 2 but the if there is a flag while we read a bar code system with omit the barcode but here in our case one flag is reading

  • MS

    Mian Saleem

    Answered

    Hello,

    Your barcode scanner should type exact 13 characters as on barcode.

    It doesn’t matter how many flag, item code and weight chars but the total length should always stay same. System will only parse it if the typed code chars are equal to total chars in the system settings.

    Thank you

  • RJ

    Roy Joseph

    Answered

    Hi , still i don’t understand what you are trying to say please see the attachment one is the real barcode with the 13 chars and the other is a sample item which the bar code scanner scanned with 13 chars and in clearly you see the total chars defined 13 so still i don’t where i am wrong

  • MS

    Mian Saleem

    Answered

    Hello,

    It’s very clear that on the barcode input your scanner is not read the barcode as it is? IT should read it exact same as on the barcode. This shouldn’t be so difficult to understand. Just pay attention on the typed code at barcode input file on the POS.

    Thank you

  • RJ

    Roy Joseph

    Answered

    Hi Saleem,Thanks for your support today i made a detailed study and i understand how the settings should be and i done a demo and it was successful , so this scale feature is available in the recent update release or yet to come.once again thanks for your support.

  • MS

    Mian Saleem

    Answered

    Hello,

    It’s added in v3.4.38 and the download file is updated.

    Thank you

  • RJ

    Roy Joseph

    Answered

    ok thanks

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