Question: Customer available stock is not getting updated

Customer available stock is not getting updated

After a placing an order by a customer, the available stock is not reduced automatically. This leads to customers to order more than the available stock. How do we solve this.

AH

Amila Hettiarachchi

Asked
After a placing an order by a customer, the available stock is not reduced automatically. This leads to customers to order more than the available stock.
How do we solve this.
  • MS

    Mian Saleem

    Answered
    Hello,

    Yes, stock is not deducted on order but once payment received. From list sales page, there is option to list the shop sales only, you need to change the status manually.

    Thank you
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