The award points are granted to all customers including walk-in customer as per system settings.

Thank you

Is it possible to ask you to help me change it ?

How you want to change it? I need details so that I can guide.

Maybe just in the pos recipt template, if the customer is "Walking Customer" i want to hide the points. The rest customer i want it to show.

That can be covered with support ticket, you can [open ticket](/support/tickets/new) for code snippet and provide details as your last reply.

Thank you