Question: Create_User Page Is Giving 403 Error

Create_User Page Is Giving 403 Error

Hi, I bought your script today and installed it by following all instructions. I am trying to add an owner or admin account but unfortunately the create_user page is giving a 403 error. I h

KT

Kharadi Traders

Asked
Hi, I bought your script today and installed it by following all instructions. I am trying to add an owner or admin account but unfortunately the create_user page is giving a 403 error.

I have added https in the base url in config file and the cookie_secure as well.

Please let me know how to fix this as soon as possible.

Thank you
  • KT

    Kharadi Traders

    Answered
    I have checked the error logs and this is what error logs say:

    <?php defined('BASEPATH') OR exit('No direct script access allowed'); ?>

    INFO - 2020-12-03 20:26:33 --> Config Class Initialized
    INFO - 2020-12-03 20:26:33 --> Hooks Class Initialized
    DEBUG - 2020-12-03 20:26:33 --> UTF-8 Support Enabled
    INFO - 2020-12-03 20:26:33 --> Utf8 Class Initialized
    INFO - 2020-12-03 20:26:33 --> URI Class Initialized
    INFO - 2020-12-03 20:26:33 --> Router Class Initialized
    INFO - 2020-12-03 20:26:33 --> Output Class Initialized
    INFO - 2020-12-03 20:26:33 --> Security Class Initialized
    DEBUG - 2020-12-03 20:26:33 --> Global POST, GET and COOKIE data sanitized
    INFO - 2020-12-03 20:26:33 --> CSRF cookie sent
    INFO - 2020-12-03 20:26:33 --> Input Class Initialized
    INFO - 2020-12-03 20:26:33 --> Language Class Initialized
    INFO - 2020-12-03 20:26:33 --> Loader Class Initialized
    INFO - 2020-12-03 20:26:33 --> Helper loaded: url_helper
    INFO - 2020-12-03 20:26:33 --> Helper loaded: form_helper
    INFO - 2020-12-03 20:26:33 --> Helper loaded: cookie_helper
    INFO - 2020-12-03 20:26:33 --> Helper loaded: language_helper
    INFO - 2020-12-03 20:26:33 --> Helper loaded: file_helper
    INFO - 2020-12-03 20:26:33 --> Helper loaded: date_helper
    INFO - 2020-12-03 20:26:33 --> Database Driver Class Initialized
    INFO - 2020-12-03 20:26:33 --> Session: Class initialized using 'database' driver.
    INFO - 2020-12-03 20:26:33 --> Parser Class Initialized
    INFO - 2020-12-03 20:26:33 --> Model "Site" initialized
    INFO - 2020-12-03 20:26:33 --> Controller Class Initialized
    INFO - 2020-12-03 20:26:33 --> Language file loaded: language/english/admin/sma_lang.php
    INFO - 2020-12-03 20:26:33 --> Language file loaded: language/english/calendar_lang.php
    INFO - 2020-12-03 20:26:33 --> Language file loaded: language/english/admin/auth_lang.php
    INFO - 2020-12-03 20:26:33 --> Form Validation Class Initialized
    DEBUG - 2020-12-03 20:26:33 --> Config file loaded: /home/kharyutz/public_html/app/config/ion_auth.php
    DEBUG - 2020-12-03 20:26:33 --> Unable to find validation rules
    DEBUG - 2020-12-03 20:26:33 --> Unable to find validation rules
    INFO - 2020-12-03 20:26:33 --> File loaded: /home/kharyutz/public_html/themes/default/admin/views/header.php
    INFO - 2020-12-03 20:26:33 --> File loaded: /home/kharyutz/public_html/themes/default/admin/views/auth/create_user.php
    INFO - 2020-12-03 20:26:33 --> File loaded: /home/kharyutz/public_html/themes/default/admin/views/footer.php
    INFO - 2020-12-03 20:26:33 --> Final output sent to browser
    DEBUG - 2020-12-03 20:26:33 --> Total execution time: 0.0703
    ERROR - 2020-12-03 20:26:33 --> Severity: Core Warning --> Module 'sqlite3' already loaded Unknown 0
    INFO - 2020-12-03 20:27:03 --> Config Class Initialized
    INFO - 2020-12-03 20:27:03 --> Hooks Class Initialized
    DEBUG - 2020-12-03 20:27:03 --> UTF-8 Support Enabled
    INFO - 2020-12-03 20:27:03 --> Utf8 Class Initialized
    INFO - 2020-12-03 20:27:03 --> URI Class Initialized
    INFO - 2020-12-03 20:27:03 --> Router Class Initialized
    INFO - 2020-12-03 20:27:03 --> Output Class Initialized
    INFO - 2020-12-03 20:27:03 --> Security Class Initialized
    DEBUG - 2020-12-03 20:27:03 --> Global POST, GET and COOKIE data sanitized
    INFO - 2020-12-03 20:27:03 --> CSRF cookie sent
    INFO - 2020-12-03 20:27:03 --> Input Class Initialized
    INFO - 2020-12-03 20:27:03 --> Language Class Initialized
    INFO - 2020-12-03 20:27:03 --> Loader Class Initialized
    INFO - 2020-12-03 20:27:03 --> Helper loaded: url_helper
    INFO - 2020-12-03 20:27:03 --> Helper loaded: form_helper
    INFO - 2020-12-03 20:27:03 --> Helper loaded: cookie_helper
    INFO - 2020-12-03 20:27:03 --> Helper loaded: language_helper
    INFO - 2020-12-03 20:27:03 --> Helper loaded: file_helper
    INFO - 2020-12-03 20:27:03 --> Helper loaded: date_helper
    INFO - 2020-12-03 20:27:03 --> Database Driver Class Initialized
    INFO - 2020-12-03 20:27:03 --> Session: Class initialized using 'database' driver.
    INFO - 2020-12-03 20:27:03 --> Parser Class Initialized
    INFO - 2020-12-03 20:27:03 --> Model "Site" initialized
    INFO - 2020-12-03 20:27:03 --> Controller Class Initialized
    INFO - 2020-12-03 20:27:03 --> Language file loaded: language/english/admin/sma_lang.php
    INFO - 2020-12-03 20:27:03 --> Language file loaded: language/english/calendar_lang.php
    INFO - 2020-12-03 20:27:03 --> Language file loaded: language/english/admin/auth_lang.php
    INFO - 2020-12-03 20:27:03 --> Form Validation Class Initialized
    DEBUG - 2020-12-03 20:27:03 --> Config file loaded: /home/kharyutz/public_html/app/config/ion_auth.php
    DEBUG - 2020-12-03 20:27:03 --> Unable to find validation rules
    DEBUG - 2020-12-03 20:27:03 --> Unable to find validation rules
    INFO - 2020-12-03 20:27:03 --> File loaded: /home/kharyutz/public_html/themes/default/admin/views/header.php
    INFO - 2020-12-03 20:27:03 --> File loaded: /home/kharyutz/public_html/themes/default/admin/views/auth/create_user.php
    INFO - 2020-12-03 20:27:03 --> File loaded: /home/kharyutz/public_html/themes/default/admin/views/footer.php
    INFO - 2020-12-03 20:27:03 --> Final output sent to browser
    DEBUG - 2020-12-03 20:27:03 --> Total execution time: 0.0520
    ERROR - 2020-12-03 20:27:03 --> Severity: Core Warning --> Module 'sqlite3' already loaded Unknown 0
  • MS

    Mian Saleem

    Answered
    Hello,

    System don't generate 403 errors. I suspect file permissions. Can you please check files and folder permission and owner. Owner should be your web server www-data while file should have 644 and folders should have 755 permissions.

    If still same, let me know the install URL with owner account details. You can post private reply by enabling the `PRIVATE for Staff only` at top right of reply section.

    Thank you
  • KT

    Kharadi Traders

    Answered
    Hi, I tried it with Firefox and it worked but It gives me 403 error in Chrome browser.

    Please let me know how do I fix this?

    Thank you
  • KT

    Kharadi Traders

    Answered
    I tried with Firefox again to add another user and it has the same issue on Firefox as well as Chrome.
  • KT

    Kharadi Traders

    Answered
    Turns out it was the password issue which is causing this trouble. I used the password generator from Firefox browser to generate a password and it worked on FF and Chrome as well.
  • MS

    Mian Saleem

    Answered
    Okay, I am glad to know that you have figured it out. Thank you for updating
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