Question: Create User For A Customer Not Function

Create User For A Customer Not Function

Hello Support, Create user for a customer not function. Under People ---> List Customers ---> Actions ---> Add User After that, when I enter all the data for the new user, a screen

MA

Mazyad ALArdhi

Asked

Hello Support,

Create user for a customer not function.

Under People —> List Customers —> Actions —> Add User

After that, when I enter all the data for the new user, a screen for a confirmation show up and disappears very fast and take us to Dashboard screen. The confirmation e-mail has been sent, and the e-mail is actually received. After that, I am unable to log in to the system using the received credentials! When checking the user list under the customer, there is no this user.

It seems this function has an error, I am looking for your support to solve it. Please refer to the attached screenshots.

Regards,

  • MS

    Mian Saleem

    Answered

    Hello,

    I have checked the customer users are being added fine and listed on the modal. As you were redirected back to modal that means something went wrong there. Please check your server php error logs and let me know the error details to that I can suggest.

    Thank you

  • MA

    Mazyad ALArdhi

    Answered

    Hello Saleem,

    You are right, and the server PHP error solved. BUT, still can not login due to the attached message, which is says this option is not available and still under development.

    I am keen to receive your feedback.

    Regards,

  • MS

    Mian Saleem

    Answered

    Hello,

    Customer’s users can’t login to admin area. Customer’s users are only for shop module.

    Thank you

  • MA

    Mazyad ALArdhi

    Answered

    Hi,

    Noted, thanks you.

    Regards,

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