EH
Asked
Good morning, there is a problem when im trying to sell something with product combo. Since we dont have a feature where we can sell something with diff unit and different price for example 1 PCS 5$ and 1 Karton = 40 PCS is 150$ so i use product combo instead. When i sell it on pos it show the correct price for the combo item and on the standard item it substract the same amount when i add the combo product. The problem is on the report it only show you sold 1 PCS.
- EHAnsweredI just tested again on a clean register and it show the correct amount of cash in hand we get, maybe its just on the report that bug. I also attached a screenshot on product report and my register.
- EHAnsweredSorry for multiple reply.
- EHAnsweredSorry for multiple reply.
- MSAnsweredHello,
I am sorry but I didn't understand. Which report is not showing correct quantity? Can you please take screenshot of the report too.
Thank you - EHAnsweredDont mind about the report quantity, i think i know a little how the combo product works. If i have Product A PIECES and Product A KARTON and i sold the KARTON the PIECES will not show on product report.
The other problem is, if you take a look at my first screenshot i sold a product combo with total of 60,000 but on the profit report it only show the normal product profit not combo. If i checked my register it show the correct amount cash in hand. - EHAnsweredHello, i did some test again about selling product combo. As you can see on my screenshot my profit should be 5,000 and its correct. I use the icon on top for "Todays Profit" and its show the correct profit, take a note that i use "Average Cost Method" accounting. And then i changed back to "LIFO/FIFO" and tried to sell the product combo again but it failed to show the correct information using today profit but if i go to report -> daily sales -> it show the correct amount.
TLDR the combo product is buggy if using LIFO/FIFO accounting method or is it the expected behaviour ?Attachments - MSAnsweredHello,
It should work same as standard products for LIFO/FIFO. I will check this in this week's update.
Thank you - EHAnsweredSure.
- EHAnsweredI forgot to mention about the product report for combo, it has no product cost so on the product report it only has profit.
- MSAnsweredBecause combo can't be purchased. Only standard products can be purchased. I think, the combos should be removed from report. What is your opinion?
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