Question: Cant Login To Application

Cant Login To Application

Hello Support, Please my client with application URL https://tecilsolar.com/admin/login can't login to application. We have tried everything possible to login all to no avail. Please kind

MN

Michael Nwuzor

Asked
Hello Support,

Please my client with application URL https://tecilsolar.com/admin/login can't login to application.

We have tried everything possible to login all to no avail.

Please kindly check and correct.

Thank you
Michael
  • MS

    Mian Saleem

    Answered
    Hello,


    Why can't login? What ths issue? Do you remember your usernamd and password?

    If you forgot, you can try to reset the password. If you have not updated the email setting then you can manually update the user password to `2c8ab736b2ccab4f50e72d5fd7d21020cbb77ae7` and login with default password 12345678.

    Thank you
  • MN

    Michael Nwuzor

    Answered
    Thank you. We were able to trace the error. Here is the error:

    ERROR - 2021-10-21 13:48:09 --> Severity: Warning --> session_write_close(): Failed to write session data using user defined save handler. (session.save_path: /opt/alt/php74/var/lib/php/session) Unknown 0
  • MS

    Mian Saleem

    Answered
    Hello,

    SMA uses database as sessions driver. If you have changed that, you can edit your config `app/config/config.php` as you need.

    Thank you
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