Hi Saleem,
I have more than 1000 product in the products list and when I do export it to excel, I am getting Action failed error! I increased the post size of the PHP but yet the issue not gone! What can you help to get rid of this error?
Attached screenshots for your reference and feedback.
Regards,
- MSAnswered
Hello,
Please add new file to confirm the settings. Add
info.php
file to the folder you uploaded the SMA files.<?php phpinfo(); ?>
Thank you
- SCAnswered
Hello,
In accordance with your instructions, I accessed the file through the browser, where it displayed the PHP configuration details. Upon loading the info.php page, I reviewed the pertinent PHP settings, such as:
PHP Version: 8.2.25 file_uploads = on max_execution_time = 5000 post_max_size = 1256M upload_max_filesize = 1024M memory_limit = 512M max_input_vars = 1000 max_file_uploads = 20
I have adjusted the following values in the php.ini file. After refreshing my web browser and attempting to export the products list, the same error persists.
memory_limit = 1024M max_input_vars = 3000
Now … Since the PHP info is available, are there any specific values that you need to be investigated?
Thank you.
- MSAnswered
Please set the higher value for
max_input_vars
something like 20000 and then try again. Thanks - MSAnswered
Hello,
Please use SMA with php8.0 as it’s not tested for higher version of php.
Thank you
- SCAnswered
Dear Saleem,
We increased max_input_vars value to 30000 Also, we changed PHP version from 8.2 to 8.0
But… Unfortunately the issue remains !
What other possible fixes ?
Regards,
- MSAnswered
Hello,
Please share the phpinfo link and the installation link with login details in private reply.
Thank you
- SCAnswered
Hi Saleem,
Here is the requested links:
https://pos.selaa.net/info.php
https://pos.selaa.net/POS/admin/login Username: owner Password: 12345678
Regards,
- MSAnswered
Hello,
That’s the due to php config. You can export in batch for 500 or less.
Thank you
- SCAnswered
Hi,
That is a workaround !
But, Should we expect a correction soon?Regards,
- MSAnswered
The issue if due to config. I am not sure about the values but you can set higher or check with server admin. Thanks
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