Question: Blank Page After Installing The Database

Blank Page After Installing The Database

i tried the product on xamp only to be sent to a blank page after going through all the step to end. the view folder completely empty in my download,

RA

Richard Adzimah

Asked
i tried the product on xamp only to be sent to a blank page after going through all the step to end. the view folder completely empty in my download,
  • MS

    Mian Saleem

    Answered
    Hello,

    Please check your server's php error logs and let me know the error details so that I can suggest.

    Thank you
  • RA

    Richard Adzimah

    Answered
    The php error log, doesn't log any errors.
  • MS

    Mian Saleem

    Answered
    Hello,

    You can try to enable app logs by changing the `log_threshold` to 1 in the `app/config/config.php` and then visit the page again to produce errors. Lastly check the latest file in the `app/logs/` folder for error details.

    Thank you
  • RA

    Richard Adzimah

    Answered
    Unfortunately, php doesn't log any errors after setting it to 1 in app/config/config.php and enabling it in the php.ini file.

    This is getting really frustrating.
  • MS

    Mian Saleem

    Answered
    Hello,

    You can check with your server admin as they can guide you and tell you the cause.

    Thank you
  • RA

    Richard Adzimah

    Answered
    I'm trying the product on xampp, before going on live server.
  • MS

    Mian Saleem

    Answered
    Hello,

    I can't help you check local install. But you can install on live server and if anything, let me know I will check for you.

    Thank you
  • RA

    Richard Adzimah

    Answered
    Thank you for your patience. I'm on live server now the log message reads. Get/app/http/1.0.
    Error 500
  • MS

    Mian Saleem

    Answered
    Hello,

    Please let me know your site and server (files & database) access details in private reply. I will check for you.

    Thank you
  • RA

    Richard Adzimah

    Answered
    How do I chat you privately?
  • Login to Reply