EH
Asked
I wanted to ask what is this balance in pos sale menu. The grand total and the paid amount is same but why the balance is not same ? Can you explain ?
Attachments
- MSAnsweredHello,
The balance is equal to Grand Total - Paid amount. I don't know how you get the balance amount in screenshot. If you can let me know the step to replicate it on live demo would be great.
Thank you - EHAnsweredDoes it have something to do with adding new currency ? I tried in the demo and it still not working properly. I put 2 screenshot here, the grand total is 2250 minus the paid 2500, the balance should be -250 or 250 right ?
- MSAnsweredThe screenshots are correct. The change on POS should be returned to customer and you can only hold 2250 for the sale.
- EHAnsweredOh, thankyou for the explaination.
- EHAnsweredThis morning i tried to sell something and paid using deposit method and the balance become like the first screenshot again.
- MSAnsweredYou can only pay with deposit if the customer has deposit on list customer page. Deposits are like the advance payments.
- EHAnsweredI found the problem that caused the balance, its happend after i disable the decimal on money and number format.
- MAnsweredHi,
I don't want to create new topic but I have some questions about balance in POS
Now we have 6 vansellers which will be sale from tablet/smartphone by POS module
We have all our client added to list and we can sell product with not paying full amount of cash.
For example client A must pay $500, but he pay only $300. Another day when vanseller go to client must have in POS module some option which can show balance of this client.
If client next day buy some product for example for $1000 the vanseller must have in grand total information about actual pay $1000 and outstanding payment $200 - client must pay then $1200 etc.
How can we do this option? - MSAnswered**[Michał](/u/michal)** Hello,
I am sorry but there is no such option. You only check the customer balance/due on customers report page.
Thank you - MAnswered**[Mian Saleem](/u/saleem)** Hi,
I think it will be great option with showing balance in POS.
Can you tell how much it would cost to implement the options used?
At another topic is similar question about balance in POS and printing it on a bill
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