Question: Balance in pos sale

Balance in pos sale

I wanted to ask what is this balance in pos sale menu. The grand total and the paid amount is same but why the balance is not same ? Can you explain ?

EH

Einnlleinhatt Ha

Asked
I wanted to ask what is this balance in pos sale menu. The grand total and the paid amount is same but why the balance is not same ? Can you explain ?
  • MS

    Mian Saleem

    Answered
    Hello,

    The balance is equal to Grand Total - Paid amount. I don't know how you get the balance amount in screenshot. If you can let me know the step to replicate it on live demo would be great.

    Thank you
  • EH

    Einnlleinhatt Ha

    Answered
    Does it have something to do with adding new currency ? I tried in the demo and it still not working properly. I put 2 screenshot here, the grand total is 2250 minus the paid 2500, the balance should be -250 or 250 right ?
  • MS

    Mian Saleem

    Answered
    The screenshots are correct. The change on POS should be returned to customer and you can only hold 2250 for the sale.
  • EH

    Einnlleinhatt Ha

    Answered
    Oh, thankyou for the explaination.
  • EH

    Einnlleinhatt Ha

    Answered
    This morning i tried to sell something and paid using deposit method and the balance become like the first screenshot again.
  • MS

    Mian Saleem

    Answered
    You can only pay with deposit if the customer has deposit on list customer page. Deposits are like the advance payments.
  • EH

    Einnlleinhatt Ha

    Answered
    I found the problem that caused the balance, its happend after i disable the decimal on money and number format.
  • M

    Michał

    Answered
    Hi,
    I don't want to create new topic but I have some questions about balance in POS

    Now we have 6 vansellers which will be sale from tablet/smartphone by POS module

    We have all our client added to list and we can sell product with not paying full amount of cash.
    For example client A must pay $500, but he pay only $300. Another day when vanseller go to client must have in POS module some option which can show balance of this client.
    If client next day buy some product for example for $1000 the vanseller must have in grand total information about actual pay $1000 and outstanding payment $200 - client must pay then $1200 etc.

    How can we do this option?
  • MS

    Mian Saleem

    Answered
    **[Michał](/u/michal)** Hello,

    I am sorry but there is no such option. You only check the customer balance/due on customers report page.

    Thank you
  • M

    Michał

    Answered
    **[Mian Saleem](/u/saleem)** Hi,
    I think it will be great option with showing balance in POS.
    Can you tell how much it would cost to implement the options used?

    At another topic is similar question about balance in POS and printing it on a bill

    Thanks
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