Question: Adding Variants Causes Http Error 500

Adding Variants Causes Http Error 500

I just tried to edit a Product, to add variants but as soon as I clicked on the button "Edit product" (to submit the update), it displayed an error message - "HTTP error 500". On this error

PL

Philip L

Asked

I just tried to edit a Product, to add variants but as soon as I clicked on the button “Edit product” (to submit the update), it displayed an error message - “HTTP error 500”. On this error page, I also see that the URL has gone from HTTPS: to HTTP.

This is preventing me from adding a variant to the product. What should I do, to fix this?

  • PL

    Philip L

    Answered

    I hope it has nothing to do with “MySQL only_full_group_by mode” being present, as you did indicate earlier on that I should not be concerned about this.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check your server’s php error logs and let me know the error details so that I suggest.

    If you are not sure about server error logs, you can enable app logs by changing the log_threshold to 1 in the app/config/config.php and then try to edit the products again to produce errors. Lastly check the latest log file in the app/logs/ folder.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    Once you have written the variants, please click the + icon to add them to form and set other fields if need.

    Thank you

  • PL

    Philip L

    Answered

    Oh, YES!!! That worked! I knew I missed something! Thanks and much appreciated.

  • PL

    Philip L

    Answered

    Can close case. Thanks.

  • MS

    Mian Saleem

    Answered

    You can accept the answer to mark it resolved. Otherwise, the system will resolve it if there is no activity in a few days. Thanks

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