Hi , getting this challenge on receipts of late where the name of the product is shorted to like a few letters and … instead of the entire product name. I thought it may have had something to do with the product tax because on the times it was working correctly *NT was showing up on the right hand corner . I have tried changing product tax from disabled to enabled and the reverse to no avail and this needs to be resolved as soon as possible please.
Thank you
- MSAnswered
Hello,
The receipt view file is
themes/default/admin/views/pos/view.phpThe product name is passed toproduct_namefunction that is defined in the pos helper fileapp/helpers/pos_helper.phpto short it as per pos printer. The default string length is 42. If you need to change you can do in helper function or modify the view file as you need.Thank you
- SAnswered
Hi thanks for swift response, I changed it to 62 but still seeing … at the end of products abbreviated names on the receipt
- MSAnswered
Have you added any pos printer? Please share the screenshot in the reply.
- SAnswered
Yes, Ok attacked picture
Attachments - MSAnswered
That might be causing the issue. Please change the character per line to higher value like 42 or 64 then check again. Thanks
- Login to Reply