Question: 500 Server Error After Install

500 Server Error After Install

Went through the install process with version 2.0 and now have a 500 server error. No idea how to address that and need assistance. Not sure where to find the logs or really understand this

J

John

Asked

Went through the install process with version 2.0 and now have a 500 server error. No idea how to address that and need assistance. Not sure where to find the logs or really understand this directive to the public folder. As far as I know, I’ve done that. I see that the database is populated with content so something installed.

  • MS

    Mian Saleem

    Answered

    Hello,

    You can check your server php error log to know the cause. You can check the Laravel log in the storage/logs/ folder too.

    Thank you

  • J

    John

    Answered

    Diagnostics says there are no errors in the logs. I do not see any error logs anywhere else.

  • J

    John

    Answered

    Finally found this laravel log. Here is the error: 2023-12-09 14:04:44] production.ERROR: Unsupported cipher or incorrect key length. Supported ciphers are: aes-128-cbc, aes-256-cbc, aes-128-gcm, aes-256-gcm. {“exception”:"[object] (RuntimeException(code: 0): Unsupported cipher or incorrect key length. Supported ciphers are: aes-128-cbc, aes-256-cbc, aes-128-gcm, aes-256-gcm. at /home/sites/22b/7/72cc583474/public_html/prayercmc/vendor/laravel/framework/src/Illuminate/Encryption/Encrypter.php:55) [stacktrace]

  • MS

    Mian Saleem

    Answered

    Hello,

    You can remove the text after APP_KEY= in the .env and then run php artisan generate:key

    If you can’t run commands, I have replied with new key above. Please use that to update the .env file.

    Thank you

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