NS
Asked
I have purchased this code from code canyon. I am getting this message during installation please guide me, on how to solve this problem.
Attachments
- MSAnsweredHello,
May I know your database server and version?
If you can provide the server (file & database) details, I can help you check.
Thank you - MSAnsweredHello,
Your screenshot only shows the database name :(
Please click on home icon under phpmyadmin and then take full page screenshot.
Thank you - MSAnsweredHello,
There is no information of your database server and version :( You can run the follow commad after selecting your database and let me know the output.
```sql
SHOW VARIABLES LIKE "%version%";
```
Please let me know the server (files & database) access details to check.
Thank you - MSAnsweredHello,
Item install schema is test with MySQL. MariaDB is replace for MySQL but have different default config. Please try the set large prefix.
```sql
set global innodb_file_format = BARRACUDA;
set global innodb_large_prefix = ON;
set global innodb_default_row_format=DYNAMIC;
```
if still same I will need your database access details to check.
Thank you - NSAnsweredOk, Thank you so much.
- MSAnsweredHello,
No problem, I am glad that I could help. For others who get this error, please double check your `username` and `purchase code`
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