Question: 442 Error In Installation

442 Error In Installation

I have purchased this code from code canyon. I am getting this message during installation please guide me, on how to solve this problem.

NS

Nabeel Shahzad

Asked
I have purchased this code from code canyon. I am getting this message during installation please guide me, on how to solve this problem.
  • MS

    Mian Saleem

    Answered
    Hello,

    May I know your database server and version?

    If you can provide the server (file & database) details, I can help you check.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    Your screenshot only shows the database name :(

    Please click on home icon under phpmyadmin and then take full page screenshot.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    There is no information of your database server and version :( You can run the follow commad after selecting your database and let me know the output.

    ```sql
    SHOW VARIABLES LIKE "%version%";
    ```

    Please let me know the server (files & database) access details to check.

    Thank you
  • MS

    Mian Saleem

    Answered
    Hello,

    Item install schema is test with MySQL. MariaDB is replace for MySQL but have different default config. Please try the set large prefix.

    ```sql
    set global innodb_file_format = BARRACUDA;
    set global innodb_large_prefix = ON;
    set global innodb_default_row_format=DYNAMIC;
    ```

    if still same I will need your database access details to check.

    Thank you
  • NS

    Nabeel Shahzad

    Answered
    Ok, Thank you so much.
  • MS

    Mian Saleem

    Answered
    Hello,

    No problem, I am glad that I could help. For others who get this error, please double check your `username` and `purchase code`

    Thank you
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