Hello,

May I know your database server and version?

If you can provide the server (file & database) details, I can help you check.

Thank you

Hello,

Your screenshot only shows the database name 😦

Please click on home icon under phpmyadmin and then take full page screenshot.

Thank you

Hello,

There is no information of your database server and version 😦 You can run the follow commad after selecting your database and let me know the output.

SHOW VARIABLES LIKE "%version%";

Please let me know the server (files & database) access details to check.

Thank you

Hello,

Item install schema is test with MySQL. MariaDB is replace for MySQL but have different default config. Please try the set large prefix.

set global innodb_file_format = BARRACUDA;
set global innodb_large_prefix = ON;
set global innodb_default_row_format=DYNAMIC;

if still same I will need your database access details to check.

Thank you

Ok, Thank you so much.

Hello,

No problem, I am glad that I could help. For others who get this error, please double check your username and purchase code

Thank you