Hi,
Bug 1: When I save the System Settings, it says they are updated - but they are not really getting updated. It is also happening in live demo.
Bug 2: Clicking on Bill or Order in POS, is opening a popup and closing automatically. I tried it in live demo as well as my installation. I don’t see a popup error either.
Bug 3: (Not happening in live demo, but happening in my installation) When I click on Payment in POS, it is showing 10 times the order amount in Amount field. Like if the product amount is 100, its showing 1000 in the popup in amount field. - This is happening quite a few times (not always).
Bug 4: (Not in the system, but in Tecdiary support) I can post a bug, but not a question. It says I need to add purchase code, which I already did.
Question 1: How can I associate a sale with a sales rep? How will the points be awarded to the staff? I didn’t find that in POS anywhere.
Question 2: Do you have any way to add promo codes and use the promo codes in the POS.
- MSAnswered
Hello,
- Some settings are disabled on demo.
- Pop will be closed after print dialog closed.
- No sure, did you modify the item? If no, please download the latest file to update.
- Once your purchase code validated the item will be turned to green as supported on support home page. Sometimes, you might need to refresh the page to logout then login back.
There is no option to associate sale. It will be for the logged in user and he will get award points as settings
No. There is no option for promo code.
Thank you
- NRAnswered
- No, this is not just in live demo, but also in my installation - I can’t update the settings. Please check the issue.
- On clicking bill or Order in POS, some small popup opens and closes immediately. Can you please check in the demo.
- MSAnswered
Hello, Please let me know your site link and owner account in private reply so that I can have a look. Thank you
- DDAnswered
Same bug here, I cant update new settings, just maintenment mode
- MSAnswered
I hope you guys have not set the DMEO to 1
- MSAnswered
Hello,
I am sorry there was issue with database for new installs. I have fixed it. Please perform fresh install or just run the query below to
ALTER TABLE `sma_settings` ADD `use_code_for_slug` TINYINT(1) NULL DEFAULT NULL;I hope this will fix the issue.
Thank you
- NRAnswered
OK, I’ll check and let you know. DO you have a SAAS version of this? How does it work?
Also, can you check the issue with clicking Bill, or Order in POS? It just opens popup and closes.
- MSAnswered
Hello,
No. There is no SAAS version or feature available. We can help you with the setup and installation for your clients. You can check the VPS Plans
You can have 2 - 3 installation on 2GB VPS while 6 - 10 on 4GB. It all depends on the use. If your client use case if heavy, you can only install 1 instance on 4GB vps.
The installation fee is $20 but if you go regular, we will give 50% discount on installation fee.
If you have any question, you can add private reply by enabling the
PRIVATE for Staff onlyat top right of the reply window. - MSAnswered
You can let me know your install so that I can check the print bill/order here
- NRAnswered
Sorry, ignore this. I’ll reply privately.
- Login to Reply