Bug Report: Installation Problems

Installation Problems

Hello, When I try to install script, I have error: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`sviscolv_suits`.

IS

Ivo Svisco

Reported
Hello,

When I try to install script, I have error:

SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`sviscolv_suits`.`users`, CONSTRAINT `users_account_id_foreign` FOREIGN KEY (`account_id`) REFERENCES `accounts` (`id`)) (SQL: insert into `users` (`name`, `username`, `email`, `password`, `owner`, `phone`, `account_id`, `updated_at`, `created_at`) values

How can I resolve this issue.

Best regards,
Ivo Svisco
evanto username: iviss
Attachments
  • MS

    Mian Saleem

    Answered
    Hello,

    May I know your MySQL version?

    Please help me check your database if the tables are created and accounts table has a default account.

    Thank you
  • IS

    Ivo Svisco

    Answered
    here will be php info:

    https://suits.svisco.lv/info.php
  • MS

    Mian Saleem

    Answered
    Hello,

    I have no idea who to check mysql version from phpinfo :(

    You can check the MySQL version from phpmyinfo or by the following query

    ```sql
    SHOW VARIABLES LIKE 'version';
    ```

    Please ask question so that you have the option to add private reply. Bugs and request don't have any option to reply privately. I will need some private data to help you so please [ask question](/support/tailor-shop-management-system-tsms-web/ask_question).

    Thank you
  • IS

    Ivo Svisco

    Answered
    Hello,

    I installed on another hosted server and on localhost. Now error is 419. On localhost migrations made correctly, but on hosting migrated only 3 tables.
  • MS

    Mian Saleem

    Answered
    I am still didn't know the mysql version. Are localhost and liver server has same mysql versions?
  • IS

    Ivo Svisco

    Answered
    Can You install TSMS for me? I can pay for it.
  • MS

    Mian Saleem

    Answered
    Hello,

    Yes, please **[open installation request ticket](/support/tickets/new)**. It will cost you $20.

    As I suggested before, if you ask question, I can help you check too.

    Thank you
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