Question: wrongly purchased the theme

wrongly purchased the theme

We have wrongly purchased the theme. We only needed the code for the pages not the entire POS system, as the website we are developing is far different from the POS system. As you have menti

VJ

vishwajeet jain

Asked
We have wrongly purchased the theme. We only needed the code for the pages not the entire POS system, as the website we are developing is far different from the POS system. As you have mentioned that we can change the source code, but changing the source code will not be suffice as we need to change the database also. As our database tables won't match your given database tables. We need to dismantle the whole POS system and redo it again based on our website, which will be time consuming for us. We assure you, we haven't misuse the license. The moment we installed the theme, we came to realise that we have purchased the wrong theme. we are looking for the refund so that we can purchase exactly what we are looking for. whats the process ahead ?
  • MS

    Mian Saleem

    Answered
    Hello,

    As you know this is digital item and we don't have any control over the use of the item/code by the purchasers. They only abide by the license.

    Anyway as you seems to be nice, I would approve the refund. Please open the refund request at marketplace.

    Thank you
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