Question: Wrong Inventory Counts

Wrong Inventory Counts

I am having issues with wrong inventory counts. I have run the "Products Report" and it shows 111 purchased and 126 sold. It should say we are -15 but stock Qty shows 92 in stock. This

SS

Scott Swearingen

Asked

I am having issues with wrong inventory counts.
I have run the “Products Report” and it shows 111 purchased and 126 sold. It should say we are -15 but stock Qty shows 92 in stock. This is NOT correct. I have had this happen on several different products. I need this fixed ASAP or I will lose my client.

  • MS

    Mian Saleem

    Answered

    Hello,

    Product report doesn’t have any adjustment related data.

    You can try to select the products and then Sync quantity from list products page. If still same, that means there is no issues with the symbolic quantity but something has trigger the wrong calculation. If that case, we will need steps to replicate the issue or as much details to find the cause. It will be nearlu impossible to find the cause with current information. Please keep an close eye in the products and lwet us know the last actions that trigger such behavour so that we can find the cause.

    Thank you

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