Hi…
i just updated my pos module to the latest version form 3.4.13 to 3.4.40, but my pos sales for balance value is wrong calculation . idon’t know why but if i reverted installation to 3.4.13 the balance value is right.
the case problem is : if i have sale with grand total as 30 and i paid 30 the balance value is high value instead of 0. if i have sale with grand total as 30 and i paid partialy as 15 the balance value is hight too instead of 15.
i think it’s bug form the update , can you explainded . i’ve update likes your the documentation istruction.
thanks ali,
- MSAnswered
Hello,
As I know there is not any change to balance as you mentioned in the updates. Can you please share the screenshots?
Just a thought, was there any error while importing the sql update in step 8?
- AAnswered
Here it’s error snap shot.
Attachments - MSAnswered
Hello,
I am not sure how you got that balance numbers. Those are higher than the grand total 😦 Please let me know the step to reproduce the issue on live demo.
Thank you
- AAnswered
hello,
just normal step… going to POS Module e.g check out 1 item with price 34,000 and i paid with payment method cash and amount is 34,000 , check in POS Sales the balance is higher instead of 0. before i used 3.4.13 it’s no problem with balance amount. i updated my version to 3.4.40 it’s error like that.
thanks n wait from your respond .
- MSAnswered
Hello,
I have tested locally and it’s working fine. Was there any error while import sql files on step 8?
Can you please check the sales table in your database. The Balance is calculated as
grant_total+rounding-paid
You can try to download the file again and replace the
themes/
andapp/controllers/
folder then test again.Thank you
- AAnswered
Hi,
check my sales table in my database, i didn’t found column “rounding-paid” only “Paid” column.
- MSAnswered
Hello,
Those three are the columns/fields of the sma_sales table.
Please let me know your installation link with owner account details so that I can check.
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at top right of the reply section.Thank you
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