MS
Asked
URGENT
I bought 10 units of a product, then I sold 3, of those 3 I was returned 1, the return was made for sale, I have 8 left in inventory, but I want to sell other units of this product, I load the product in the post and I leave ERROR WHEN I FINISH THE PURCHASE I GET A MESSAGE <THE QUANTITY IS SOLD OUT>, I CHECK IN THE LIST OF PRODUCTS, THAT PRODUCT APPEARS WITH QUANTITIES.
WHAT PROBLEM OCCURS BECAUSE I CANNOT SELL THE PRODUCT OR THAT I MADE EVIL AT THE TIME OF THE RETURN?
I bought 10 units of a product, then I sold 3, of those 3 I was returned 1, the return was made for sale, I have 8 left in inventory, but I want to sell other units of this product, I load the product in the post and I leave ERROR WHEN I FINISH THE PURCHASE I GET A MESSAGE <THE QUANTITY IS SOLD OUT>, I CHECK IN THE LIST OF PRODUCTS, THAT PRODUCT APPEARS WITH QUANTITIES.
WHAT PROBLEM OCCURS BECAUSE I CANNOT SELL THE PRODUCT OR THAT I MADE EVIL AT THE TIME OF THE RETURN?
- MSAnsweredIs the item quantity display correct on the list products page?
I hope the unit conversion is more than the item quantity in stock.
If you can test it on demo and let me know the steps to reproduce it. I will try to fix it soon. But If there is no step to follow, it can make it hard to find the cause and would take long time. It will be very helpful to know the steps. Thank you - MSAnsweredI eliminated the return and the product can sell it again
- MSAnsweredAre you saying that after deleting the return sale, product is working fine. It's quite strange :(
- Login to Reply