Question: Warehouse Chart page have negative values

Warehouse Chart page have negative values

I deployed SMA for a customer. I know that Warehouse chart didn't count item with 0 quantity in stock. That is ok for us. The problem is when i use adjustement option and/or sell with overs

GM

Gobjano Mobile

Asked

I deployed SMA for a customer. I know that Warehouse chart didn’t count item with 0 quantity in stock. That is ok for us.

The problem is when i use adjustement option and/or sell with overselling, the stock quantity in Warehouse chart stay negative even i purchase a huge quantity for overselled item.

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check Display warehouse products in system settings.

    Can you please provide the step to replicate it on demo?

    Thank you

  • GM

    Gobjano Mobile

    Answered

    Hello,

    There is no problem with "Display warehouse products ".

    I encounter these issue with my customer version, not with your demo.

    For example, if i delete all products from system, “Total quantity” in warehouse chart remains same even if no item in the system. I have to go to phpMyadmin to clear that data manually. One day, i get negative quantity in “Total quantity” field.

  • GM

    Gobjano Mobile

    Answered

    I encountered this problem with “Stock Manager Advance with Point of Sale Module”, not with the Desktop version.

    Remark: Your website “https://tecdiary.net/” write “Product not supported” when i want to ask you a question about “Stock Manager Advance with Point of Sale Module”. I bought it from Codecanyon and have 9 support left.

    How can i ask questions about “SMA with Point of Sale Module”?

    Thanks

  • MS

    Mian Saleem

    Answered

    Hello,

    The quantity is tracked with purchase_items. The quantity column on products and warehouse_products are just symbolic representation.

    Please post on the correct item to if you need any further help.

    Thank you

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