Question: Version Update Issue

Version Update Issue

Hi, I tried to update my app ,I got this error:' This page isn’t working is currently unable to handle this request. HTTP ERROR 500. ' How can I Do these instruction manually in my cpanel :

MB

Mehdi boudhir

Asked
Hi,
I tried to update my app ,I got this error:'
This page isn’t working
is currently unable to handle this request.
HTTP ERROR 500.
'
How can I Do these instruction manually in my cpanel :"
Now if you can login as super admin then you can visit
http://yourWIMSURL/update/database otherwise you will need to update the database by
running the following command from your main WIMS folder.
cd path/to/your/wims
php artisan app:update

where ?
"
I saw one of your forum replies :
"Once you have uploaded the files to your server. Please go that folder in terminal and run composer install. This only apply if you are using git. If not the vendor folder is included in your download, you just need to access the installer and follow that.
"
but how?
  • MS

    Mian Saleem

    Answered
    Hello,

    Please edit the `.env` and set the `APP_URL`

    Please check the error logs in the `storage/logs/` folder and let me know the error details so that I can suggest.

    I don't have answer for where and how as it all depends in your server and hosting. cPanle has terminal that you can use to run commands. Otherwise ssh access should be avaialble. Please check with your server admin.

    Thank you
  • MB

    Mehdi boudhir

    Answered
    I think causes by the new app code, in storage logs folder/ .gitignore file only 2 lines :"
    *
    !.gitignore
    "
    I can't update database
  • MS

    Mian Saleem

    Answered
    Hello,

    The log file should be `laravel*.log`

    As there were no database changes, you just need to update the files.

    Please make sure you didn't delete the `.env` file. If there is no log file for laravel, you can check your server php error logs.

    Thank you
  • MB

    Mehdi boudhir

    Answered
    I got this error :
    500
    Internal Server Error
    An internal server error has occured.
    no logs error

    https://snipboard.io/i8EpXV.jpg
    https://snipboard.io/uRLnxE.jpg
  • MS

    Mian Saleem

    Answered
    Hello,

    I suspect it's something server related. Please check with your server admin.

    If request reach to file, laravel should log the error.

    Thank you
  • MB

    Mehdi boudhir

    Answered
    No,
    It work fine with the old code
    https://snipboard.io/TtiJaf.jpg
    when I return back to the previous version it work fine
  • MS

    Mian Saleem

    Answered
    Latest version requires PHP8. It means something wrong with update file or update procedure if it's not the php version.
  • MB

    Mehdi boudhir

    Answered
    I tried with php8
    I got this error message:"
    This page isn’t working
    stock.bdigital.website redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS
    "
    I cleared cookies and cache but nothing good
    https://snipboard.io/FmK0h3.jpg

    error logs in storage/logs:
    [2021-09-28 15:29:41] production.ERROR: File does not exist at path /home/bdigsdqb/stock/resources/lang/lang.json. {"exception":"[object] (Illuminate\\Contracts\\Filesystem\\FileNotFoundException(code: 0): File does not exist at path /home/bdigsdqb/stock/resources/lang/lang.json. at /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:57)
    [stacktrace]
    #0 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(261): Illuminate\\Filesystem\\Filesystem->get()
    #1 /home/bdigsdqb/stock/app/Http/Middleware/HandleInertiaRequests.php(15): Illuminate\\Support\\Facades\\Facade::__callStatic()
    #2 /home/bdigsdqb/stock/vendor/inertiajs/inertia-laravel/src/Middleware.php(78): App\\Http\\Middleware\\HandleInertiaRequests->share()
    #3 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Inertia\\Middleware->handle()
    #4 /home/bdigsdqb/stock/vendor/laravel/jetstream/src/Http/Middleware/ShareInertiaData.php(61): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #5 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\\Jetstream\\Http\\Middleware\\ShareInertiaData->handle()
    #6 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #7 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
    #8 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #9 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
    #10 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #11 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
    #12 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #13 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\AuthenticateSession->handle()
    #14 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #15 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest()
    #16 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle()
    #17 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #18 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
    #19 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #20 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
    #21 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #22 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Routing/Router.php(697): Illuminate\\Pipeline\\Pipeline->then()
    #23 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Routing/Router.php(672): Illuminate\\Routing\\Router->runRouteWithinStack()
    #24 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Routing/Router.php(636): Illuminate\\Routing\\Router->runRoute()
    #25 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Routing/Router.php(625): Illuminate\\Routing\\Router->dispatchToRoute()
    #26 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(166): Illuminate\\Routing\\Router->dispatch()
    #27 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
    #28 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #29 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
    #30 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle()
    #31 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #32 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(40): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
    #33 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle()
    #34 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #35 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle()
    #36 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #37 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
    #38 /home/bdigsdqb/stock/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #39 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\\Cors\\HandleCors->handle()
    #40 /home/bdigsdqb/stock/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #41 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\\Proxy\\TrustProxies->handle()
    #42 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
    #43 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(141): Illuminate\\Pipeline\\Pipeline->then()
    #44 /home/bdigsdqb/stock/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(110): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
    #45 /home/bdigsdqb/stock/public/index.php(52): Illuminate\\Foundation\\Http\\Kernel->handle()
    #46 {main}
    "}
  • MB

    Mehdi boudhir

    Answered
    I have a basic/minified version , is it the problem cause?
  • MS

    Mian Saleem

    Answered
    Hello,

    I am sorry this file should need to be for all. I might have packed the file wrongly.

    Can you please download the file now and try agian. I have fixed the download file.

    Please let me know if you still have issue.

    Thank you
  • Login to Reply