Hello,

Do you have SMA installed? If not, please install SMA first then pos module.

Please make sure that you are connected to internet and that you machine is not blocking curl requests.

Thank you

Update tool is locked due to missing files OR Stock Manager Advance is not installed.

Hello,

Have you installed it already? Why are you updating?

It's quite confusing. You didn't answer my previous question, `Do you have SMA installed?`

Please answer these so that I can guide you properly.

1. Do you have purchased Stock Manager Advance?

2. If yes, do you have SMA installed first?

3. Why are you access update, the update is manual procedure now. Where did you get the instruction to go to '/updatepos/`?

Please let me know above so that I can understand situation here and guide you.

Thank you

I haven't installed yet. when i install MA it gives me a message "Update tool is locked due to missing files OR Stock Manager Advance is not installed.
Please contact your developer/support"

1- yes I bought
2-I can't install, he gives me the message Update tool is locked due to missing files OR Stock Manager Advance is not installed.

Hello,

You have to install. There is nothing to update for new install. I have attached the screenshot for installation guide.

Please let me know the purchase codes for i) SMA and ii) POS Module in private reply.

_You can add private reply by enabling the `PRIVATE for Staff only` at top right of the reply section._

Thank you

Hello,

Please read the item page [https://codecanyon.net/item/pos-module-for-stock-manager-advance/4494018](https://codecanyon.net/item/pos-module-for-stock-manager-advance/4494018)

POS Module is just an add-on, not complete item. You need SMA [https://codecanyon.net/item/stock-manager-advance-invoice-inventory-system/3647040](https://codecanyon.net/item/stock-manager-advance-invoice-inventory-system/3647040) then only you can install the POS module and it's clearly mentioned on the item page.

Thank you