MS
Asked
Hello, I need your help urgently, I have two clients, the client uses the FIFO method and in the daily profit modality, the sale of products appears less than the cost of the product, the same thing happens with the other client that has the avco method. In both clients the products were reviewed one by one in Excel and the costs are lower than the sale price, we have already reviewed the documentation and continue with the problem, because the earnings are negative? I need your help
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- MSAnsweredHello,
I can see the -ve profit as the cost is higher then product revenue.
I suspect, there is at least one product with higher cost (if FIFO is used otherwise the avg_cost is shown on the product view modal). If you remember the products sold on that day, you can check them according your method.
This might be due to bug or calculation error in system, I will need to know the step to reproduce the issue in demo.
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