Question: Unexpected Error Some Functions Are Not Working

Unexpected Error Some Functions Are Not Working

Some functionalities do not perform. Example :- Add Suppliers Can we check why?

TP

Thizzi POS

Asked

Some functionalities do not perform. Example :- Add Suppliers Can we check why?

  • MS

    Mian Saleem

    Answered

    Hello,

    Please provide the details. How are some functions not working? Please take screenshots.

    Thank you

  • MS

    Mian Saleem

    Answered

    Hello,

    Please check the server’s php error logs and let me know the error details so that I can suggest.

    You can enable app log, if you need, by changing the log_threshold to 1 in the app/config/config.php file and the try to add supplier agian. Lastly check the latets log file in the app/logs/ folder.

    Thank you

  • TP

    Thizzi POS

    Answered

    We think this could be a PHP error. But we do not know how to fix it. This is a problem that has arisen all at once. Our other pos applications work correctly on our other servers. POS on this server only does not work. Can you explain what could be the cause of this error. Thank You.

  • MS

    Mian Saleem

    Answered

    Hello,

    You need to check the error logs to know the error. I have told how to enable app logs if you are not sure about server error logs.

    There is no way to know the issuec cause without the error details.

    Thank you

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