Question: Unable to Login Using Default User and Password

Unable to Login Using Default User and Password

After fresh installation unable to login with default username and password?? what I have to do now??

MS

Mohammad Sharif

Asked
After fresh installation unable to login with default username and password?? what I have to do now??
  • MS

    Mian Saleem

    Answered
    If installation was smooth, you should be able to login with default credentials
    ```
    Default Username: [email protected]
    Default Password: 12345678
    ```

    If you can't login with above after fresh install, I don't thinking of such situation, might need to check db server. If db server running, it can be due to mod_security or somethings. You can check with your host/server admin.
  • MS

    Mohammad Sharif

    Answered
    Thanks for your response,

    I have already talked with my hosting service provider. They told me that all the server requirements are available and also the extensions are enabled.
    Please take a look my server detail:
    Apache: 2.4,
    cPanel: 11.78,
    cURL: 7.37.1 and 7.38.0,
    HTTP/2: supported,
    Imagick module: 3.1.2 (3.4.3 for 'native' PHP version),
    IonCube PHP Loader: 10.2.0,
    Mod_Rewrite: enabled,
    Mod_Security: enabled, more details can be found ,
    MariaDB: 10.1.37,
    Mysqli Support: enabled,
    PHP: 5.2 - 5.6, 7.0-7.3, more details can be found ,
    PHP modules: full list of PHP modules and extensions can be found (note: all listed extensions in documentation is also available in this hosting package).

    When I trying to login, showing this warning in javascript console:
    Mixed Content: The page at 'https://arfabricbd.com/admin/auth/login' was loaded over HTTPS, but requested an insecure image 'http://arfabricbd.com/themes/default/admin/assets/images/login-bgs/2.jpg'. This content should also be served over HTTPS.
    is this the reason for why I am unable to login?

    It will help me a lot if there have any suggestion.
    Thanks in advance.
  • MS

    Mian Saleem

    Answered
    Please check your `base_url` in `app/config/config.php` it should be `https`
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