Question: Unable To Install The Software

Unable To Install The Software

Hello, I tried to install the software, but I am unable to install it as I'm getting HTTP error 500. For reference, I have attached the screenshot. Kindly get to me as soon as possibl

JK

Junaid Khan

Asked

Hello,

I tried to install the software, but I am unable to install it as I’m getting HTTP error 500. For reference, I have attached the screenshot.

Kindly get to me as soon as possible.

Regards Junaid Khan

  • MS

    Mian Saleem

    Answered

    Hello,

    Please let me know the error details from latest log file in storage/logs/ folder so that I can suggest.

    Thank you

  • JK

    Junaid Khan

    Answered

    Thank you for your quick response.

    There’s no log file in the logs folder, I have shared the screenshot

  • MS

    Mian Saleem

    Answered

    Hello,

    500 errors are server internal errors and might be due to various reasons including software version, config or bad code.

    If there is no log file that means the error is not generated by Laravel. Please check the server error logs, if you are not sure you can check with server admin about the logs.

    Thanks

  • JK

    Junaid Khan

    Answered

    Hello,

    As instructed, I connected with the server admin, he sent me this attached error screenshot

  • MS

    Mian Saleem

    Answered

    Hello,

    The standard and extended license from Tecdiary.net doesn’t download with any dependencies.

    Please install the packages with composer install then try to install. It’s mentioned on the installation guide page too.

    Please download the latest file and then upload it to your server. Run composer install on the upload folder and then access the installer in browser. This should work. If you have any issue, please let me know the server details. I will check.

    Thank you

  • JK

    Junaid Khan

    Answered

    Thank you for your help. It’s working now

  • MS

    Mian Saleem

    Answered

    I am glad to know and thank you for updating

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